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Serra Nissan

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.5
2,218 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,218 reviews

August 27, 2024

Fast and friendly, they take the time to answer any question and to make sure the services that you need are explained. More

by awcookjr86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
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Sep 27, 2024 -

Serra Nissan responded

Thank you so much for your awesome review! We're glad you have experienced the great work we strive for at Serra Nissan, and hope we can continue to earn your business for your future vehicle needs!

August 26, 2024

Amazing experience! Sales staff was very knowledgeable and helpful, I would recommend any of my friends! More

by lorenaglopez73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Serra Nissan responded

This is so wonderful to hear! Thank you for your business and your glowing recommendation, we're so grateful to earn your business and hope you will continue to choose Serra Nissan for your car needs!

August 25, 2024

It was fast and professional done with time of matter. Kept me update on car More

by blessedmom8889
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
4.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Hicks, Amanda Badgwell, Matt Henry, Seth Franks, Eric Johnson
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Sep 27, 2024 -

Serra Nissan responded

Thank you for your review, we are so glad that we were able to earn your business and meet your expectations! We hope you will return to Serra Nissan for any future vehicle needs, and look forward to serving you again!

August 25, 2024

When new service advisors start it’s always something different. I have been having my oil changed under warranty for years, this last time I was charged when I questioned the advisor he stated my contra More

by smit2518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
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Aug 28, 2024 -

Serra Nissan responded

We appriciate your patronage and would like to resolve this issue for you, however at the moment, I am unable to answer this review. I don't know when the vehicle was purchased, how old the warranty is, etc. If you would like to provide additional information about your particular situation, I will be glad to look into the issue. Thank you.

August 25, 2024

Thanks for service in a timely manner. I will definitely be back for future service. More

by Reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
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Sep 27, 2024 -

Serra Nissan responded

Reese, we are so glad you had a great experience with us at Serra Nissan! Thank you for your business, and we are thrilled to hear that you plan to return for you future car needs! Welcome to the Serra family, we look forward to welcoming you back!

August 25, 2024

I think that everyone was doing great jobs with every one I seen and including my self and friendly!!! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
Sep 27, 2024 -

Serra Nissan responded

Thank you for your kind review about our team! We love helping our customers get the best service around, and we're glad that you were able to experience that! We hope you will continue coming back for future service!

August 25, 2024

The dealership was very attentive to what we were looking for.Addressed all options where we can get the best service for what we were looking for. Took time out to explain the contract. More

by Noemail20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dra
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Sep 27, 2024 -

Serra Nissan responded

Thank you for this kind review, we're so glad you had a great experience with us! We are very grateful you chose us to help with your car needs, and hope you will continue to do so for future needs!

August 25, 2024

Amanda is amazing. She always goes Above and beyond to make sure I know everything going on with my vehicle. More

by drewdebter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
Sep 27, 2024 -

Serra Nissan responded

Thank you for your kind review and shouting out one of our wonderful service team members! You're right - she is wonderful. We hope your experience at Serra Nissan will encourage you to continue choosing us for all your car needs!

August 23, 2024

Did not expect to almost over $150 durning my service . When I came in for an oil change. More

by mysmith1064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lying scott
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Sep 27, 2024 -

Serra Nissan responded

Thank you for your honest review, we are sorry that your service was not what you expected. We appreciate your transparency while also acknowledging our high quality service, and we will strive to improve transparency on our end in the future to ensure a top-notch experience.

August 23, 2024

I absolutely love the staff. Everyone is so kind and willing to help. King and other staff really operate in the SPIRIT OF EXCELLENCE!! More

by susanmcdonald779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DRAGON, VINCE. ALL GET 5 STARS!! , Madison Whisenant, Amanda Badgwell, Matt Henry
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Sep 27, 2024 -

Serra Nissan responded

As a dealership that prides ourself on customer service and staff that go above and beyond, we are so grateful and appreciative of this review! We sincerely hope you will continue to come to Serra Nissan for all your car needs!

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