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Serra Nissan
Birmingham, AL
2,218 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,218 reviews
August 09, 2024
Trey is hands down the best salesperson at center point pkwy location. He is patient & gives you the space to find the car that best suites you! He is very helpful. Tim is also very helpful. They both went pkwy location. He is patient & gives you the space to find the car that best suites you! He is very helpful. Tim is also very helpful. They both went out of their way to make sure I was happy with my brand new 2024 Nissan More
by Maggie Lawrence
Verified CustomerEmployees Worked With
Trey & Tim
August 09, 2024
Amanda was helpful getting same day appt, but thats about it. They never got approval for the diagnostic test and charged me $200 and it’s the same test advance auto does. The test told them exact my what I it. They never got approval for the diagnostic test and charged me $200 and it’s the same test advance auto does. The test told them exact my what I already told them was wrong with the car, unless you count the extra line item they said about needing an 8,000 transmission when the codes were for air sensors. The transmission is fine and it’s a 2017 pathfinder so I’m not sure why they added that in. The worst part is customer service when you pick the car up. They look at you like your crazy and just point towards a door or parking lot… I’m in the market for a new car but would never do business with there folks… they will scam you out of $200 for a free test , fix nothing and say your cars ready, I would just go to advance to find out what’s wrong and find you a good local mechanic for repairs. More
by zduckett
Employees Worked With
Other Employees :
Madison Whisenant, Amanda Badgwell
June 21, 2024
They assessed my car didn't find anything wrong but I'm still having the same issue. I haven't done any other business with this dealership. Thanks still having the same issue. I haven't done any other business with this dealership. Thanks More
by JRMCCLELLAN
Employees Worked With
Amanda Badgwell
June 20, 2024
I appreciate their service and for helping me. They always treat me right and I love them all. They always treat me right and I love them all. More
by choiser
June 20, 2024
Great customer service is good. Our salesman was not pushy at all. Only complaint I have is whoever does their detailing is awful. Overall very pleasant experience. Our salesman was not pushy at all. Only complaint I have is whoever does their detailing is awful. Overall very pleasant experience. More
by tracidoppler64
Employees Worked With
Cody
June 19, 2024
I purchased an Altima. This was my 2nd Altima from Serra. They are great folks to trade with, I’ll return to Serra for my next purchase. This was my 2nd Altima from Serra. They are great folks to trade with, I’ll return to Serra for my next purchase. More
by Rod jennings
Employees Worked With
Other Employees :
Theo and Alex were 1st class salesmen. There were also 5 star employees., Matt Henry
June 19, 2024
Took great care of me when I had a total loss. Would definitely recommend them! Would definitely recommend them! More
by Zwillis
Employees Worked With
Other Employees :
Amanda Badgwell
June 17, 2024
I have asked for the general manager's email so I could discuss issues we had but have not heard anything from them is over a week beyond an automated response saying they would contact us soon. discuss issues we had but have not heard anything from them is over a week beyond an automated response saying they would contact us soon. More
by ibsuziv
