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Serra Nissan
Birmingham, AL
2,197 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,198 reviews
November 02, 2014
Very pleased I own three Nissans always received excellent services. My last visit was to purchase tires. kaily recommended the brand to buy and I am very pleased I own three Nissans always received excellent services. My last visit was to purchase tires. kaily recommended the brand to buy and I am very pleased. More
by hudson61
Employees Worked With
Kaily
November 02, 2014
Customer Service Customer service is wonderful. Everyone there are really nice. The work area was clean and neat. I would recommend this dealership based on the servic Customer service is wonderful. Everyone there are really nice. The work area was clean and neat. I would recommend this dealership based on the service alone. More
by syletta
Employees Worked With
american first
November 02, 2014
GOOD SERVICE! Excellent service, the salesman was friendly, knowledgeable and funny. It's our first Nissan, and we don't regret it! we love our new Nissan. Excellent service, the salesman was friendly, knowledgeable and funny. It's our first Nissan, and we don't regret it! we love our new Nissan. More
by luz delia
Employees Worked With
Bobby Raye Allen
November 02, 2014
Dealer Rater Excellent customer service at this Service Department. Friendly environment and the repair work was itemized in detail. Seating area was clean and Excellent customer service at this Service Department. Friendly environment and the repair work was itemized in detail. Seating area was clean and pleasant. Even though my car had in dept service maintenance, I would recommend others because it was performed in a timely manner. More
by surveyforjuke
Employees Worked With
Service Department
November 02, 2014
Warranty Covered problem Tire gauge light keeps coming on, even though the tire pressure is accurate. Have had it to the dealer twice for repair, to no avail. Left message f Tire gauge light keeps coming on, even though the tire pressure is accurate. Have had it to the dealer twice for repair, to no avail. Left message for Service Manager & never received a call back. More
by Princessward94
Employees Worked With
Randy
November 02, 2014
Price was right After visiting another dealer in my area who was unable to meet my needs as far as price goes, I drove to Serra Nissan and obtained the vehicle I was After visiting another dealer in my area who was unable to meet my needs as far as price goes, I drove to Serra Nissan and obtained the vehicle I was looking for below the price I was expecting to pay. Although I stayed a bit longer than expected, i must admit I left pleased. More
by MsTara1
Employees Worked With
Wanda
November 02, 2014
service Great staff friendly people when I needed help they went out their way to find who I needed. Great complimentary coffee. I didnt wait too long. Great staff friendly people when I needed help they went out their way to find who I needed. Great complimentary coffee. I didnt wait too long. More
by Shwaun Tolbert
Employees Worked With
na
November 02, 2014
service dept. always friendly and courteous, Kali on the service desk knows us my name and takes care of all our service needs and car is always ready on time. always friendly and courteous, Kali on the service desk knows us my name and takes care of all our service needs and car is always ready on time. More
by Ellen Coleman
Employees Worked With
Kali
November 01, 2014
Security system on my vehicle quit Called Service department as soon as they opened. Got me a tow truck within an hour had my Infiniti back before end of the day. Parts Department is gr Called Service department as soon as they opened. Got me a tow truck within an hour had my Infiniti back before end of the day. Parts Department is great also. More
by auburnfan72
Employees Worked With
lady service
November 01, 2014
new car purchase We purchased a 2014 Altima in July and the experience was the best we have had in the many years of car purchases. We are a repeat customer and would We purchased a 2014 Altima in July and the experience was the best we have had in the many years of car purchases. We are a repeat customer and would definitelyl recommend them to anyone looking to purchase a vehicle. More
by hall2399
Employees Worked With
A.J. Giles
