
Serra Nissan
Birmingham, AL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,203 reviews
The experience was relatively painless. While I felt they could have worked harder to get me certain discounts, I didn't feel pressured in buying extraneous addons. While I felt they could have worked harder to get me certain discounts, I didn't feel pressured in buying extraneous addons. More
Every time I visit here for my routine car service staff is polite and the wait time is never long. is polite and the wait time is never long. More
Everyone was very nice and accommodating. They worked to find a way to make purchasing a vehicle possible within my price range. Angel was absolutely wonderful to deal with and I’ll definit They worked to find a way to make purchasing a vehicle possible within my price range. Angel was absolutely wonderful to deal with and I’ll definitely recommend him to my friends and family that are looking to make a car purchase. More
This dealership is true to their word. If you're looking for superior service in a relaxed environment with down to earth professionals, choose Serra Nissan. If you're looking for superior service in a relaxed environment with down to earth professionals, choose Serra Nissan. More
I cannot say enough about how great a job ANGEL did with helping us buy our new Pathfinder! And then he went a step further and helped me a few days later with some more of the technology! Awesome experie helping us buy our new Pathfinder! And then he went a step further and helped me a few days later with some more of the technology! Awesome experience!!!! More
Everyone was very kind and the process was fairly is. I will continue to purchase there. I will continue to purchase there. More
This was the worst experience I have ever had. They drug my car on to a rollback wrecker and shook my car off the wrecker as well when we requested my car be towed with a wheel lift. Kept my car i They drug my car on to a rollback wrecker and shook my car off the wrecker as well when we requested my car be towed with a wheel lift. Kept my car in the shop for 3 days to find out it was only a fuse blown. Car still under warranty and told me they had no car for me to use till then. While keeping my car the service manager couldn’t even contact me to let me know what was going on. Even when I called I would be put on hold for 30 minutes or longer then to come back and tell me they would have to call me back and never call back. I hope no else get treated like this. I feel like since it was under warranty and they weren’t making any money off me then the xxxx with them they can wait. Not a way to do business. This a brand new car. Not happy at all. I will be using a different place from now on to service my vehicle. More
Came in for an oil change. Did not have an appointment, but was able to get it done in a fair amount of time. With my schedule it’s difficult to keep appointments. I was treate Did not have an appointment, but was able to get it done in a fair amount of time. With my schedule it’s difficult to keep appointments. I was treated with curtesy. Thanks More
Dragon was great to deal with but a little pushy. He told me about what he had gone through and how it made me realize my situation was similar. It was a good decision. The only negative thing I have He told me about what he had gone through and how it made me realize my situation was similar. It was a good decision. The only negative thing I have to say is there was no gas in the truck when I left. The gas light was on and I had to get to a gas station immediately. It was a little ridiculous I thought that they gave me a vehicle with no gas. Besides that I am happy with the truck and dealing with dragon and Serra Nissan More