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Serra Nissan - Service Center

Birmingham, AL

4.5
1,506 Reviews

1,506 Reviews of Serra Nissan - Service Center

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May 01, 2024

Old and outdated. Very disappointed in the waiting room. No WiFi. No water, no snacks, furniture bad shape. Will not be back to have auto serviced. More

by shanbrienza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

Great service. Personal, and friendly and I've never had to go back after picking up my car! They answer all my questions and help me decide what is the best choice More

by svoboda0711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Took care of my oil change and tire rotation in a timely manner. I 100% recommend the service at Serra Nissan More

by NICOLEAYORK0401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

The service department employees are always so helpful and kind. They give me updates on the status of my service while I am there. More

by jbraswell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Very Nice People . Thanks for all you do.They never left my side.Thank Staff you all were wonderful. More

by peterson.sandra45dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

The fact that I could not safely step out of my vehicle with out slipping in motor oil speaks volumes, I’ll never visit here again!!!!!!!!!!!! I wish I could rate a ZERO More

by m_porter22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
April 25, 2024

Very professional. Clean waiting area. Repaired in just a couple hours. I'd recommend them to everyone. More

by kaydavis56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Scheduling the appointment went very smoothly. The staff was very courteous, and the service was performed quickly. Great job! More

by EZHINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Service area was clean and presentable. Coffee was free and hot. Frequent updates while waiting. More

by Cherryl Watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Exceptional service at great prices. took the time to find the problem others were missing. Great Communications More

by dcdefnall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.