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Serra Toyota of Decatur

Decatur, AL

4.9
1,264 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 1,264 reviews

February 15, 2026

I've bought every car I've ever owned. never had a problem. Won't go any were else.thats my home.you want a good vehicle.thats were you need to go. More

by sonialindsey65
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Freeman
Feb 19, 2026 -

Serra Toyota of Decatur responded

Thank you for your loyalty to Serra Toyota Decatur. We appreciate your trust in our vehicles. We look forward to continuing to serve you. Michael McLeod General Manager 256-340-0330

February 15, 2026

I told Jose what I was looking for and made it happen and super pleased More

by mrinky85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ixchajchal
Feb 19, 2026 -

Serra Toyota of Decatur responded

We're glad our team met your needs at Serra Toyota Decatur. Thank you for sharing your experience. Michael McLeod General Manager 256-340-0330

February 12, 2026

Everyone was so kind to me and very helpful. Noah, Haylee, Latonya, and another girl were very nice and understanding of what I wanted. :) More

by Rlhartless11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah, Haylee, Latonya
Feb 14, 2026 -

Serra Toyota of Decatur responded

We appreciate you recognizing our team at Serra Toyota Decatur. Your experience with us matters a lot. Thank you for sharing. Michael McLeod General Manager 256-340-0330

February 08, 2026

The team is very organized and professional. We have used them for our service since we purchased the car in 2020. More

by daaron1
Recommend Dealer
Yes
Employees Worked With
Rachel Falls
Feb 10, 2026 -

Serra Toyota of Decatur responded

Thank you for trusting Serra Toyota Decatur with your vehicle's service since 2020. We appreciate your continued support. Michael McLeod General Manager 256-340-0330

February 08, 2026

Serra Toyota has always done a great job on my vehicle! They will let me drop my car off for service, take me to work and come back to get me. This is a valuable service for me. Oil changes I can do on Sat More

by jeanniecooper28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gremaux
Feb 10, 2026 -

Serra Toyota of Decatur responded

We appreciate your loyalty and are glad our service and shuttle rides work well for you. Thank you for choosing Serra Toyota Decatur for your vehicle needs. Your feedback means a lot to our team. Michael McLeod General Manager 256-340-0330

February 08, 2026

I’ve been a loyal customer of Serra Toyota in Decatur, Alabama since purchasing my 2015 Sequoia. The Dealership is very well managed and the Service Department goes above and beyond with regard to Custome More

by christinadobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Feb 10, 2026 -

Serra Toyota of Decatur responded

We appreciate your loyalty and recommendation. Our team at Serra Toyota Decatur is glad to provide professional service. Thank you for sharing your experience. Michael McLeod General Manager 256-340-0330

February 07, 2026

My go to dealer for service for the last seven years. Professional and courteous. I highly recommend their service department. More

by Carolhardage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Smiley
Feb 10, 2026 -

Serra Toyota of Decatur responded

Thank you for trusting Serra Toyota Decatur with your vehicle's service over the years. We appreciate your recommendation. Our team is here whenever you need us. Michael McLeod General Manager 256-340-0330

February 06, 2026

I brought my Lexus in for an oil change and tire rotation. This service was very quick and Jesse kept me informed via text during the process. Staff very friendly. More

by Cbrock2701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse - Service. 5 Stars
Feb 07, 2026 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with our service team. We're glad the oil change and tire rotation went smoothly. We appreciate your trust in Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

February 06, 2026

Serra is the best! When installing my new tires the process was seamless and professional.I was notified every step of the way and my car was returned promptly after co More

by Vplummer20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t remember the other very nice man that contacted me to get the process going.
Feb 07, 2026 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with our tire installation service. We appreciate your feedback and are glad the process met your expectations. Serra Toyota Decatur values your trust and looks forward to assisting you again. Michael McLeod General Manager 256-340-0330

February 04, 2026

I've always had great experiences with Serra but yesterday's visit was not up to par. It took three hours for an oil change and tire rotation which i felt was extreme. More

by watson.cevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor. I cant remember his name.
Feb 07, 2026 -

Serra Toyota of Decatur responded

Hello, Thank you for your review and for choosing Serra Toyota Decatur. We’re glad we could take care of your vehicle. If you’d like to continue the conversation regarding your wait time, we’d be happy to speak with you directly. Best regards, Michael McLeod General Manager 256-340-0330

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