Rachel Falls

The servicec center is very organized. The employees are friendly and efficient. I made an appointment and am not sure that helps because wait time was a little long to rotate tires. The employees are friendly and efficient. I made an appointment and am not sure that helps because wait time was a little long to rotate tires. More

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Got me in the next day. Nice waiting area. Kept me updated on progress. Solved the problem pep boys could not. Nice waiting area. Kept me updated on progress. Solved the problem pep boys could not. More

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I like going to this dealership, because I always make an appointment and never have to wait! They get me in and out within an hour appointment and never have to wait! They get me in and out within an hour More

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Went to Serra Toyota for routine oil change. Even though they we very busy, it didn’t take too long. They also ordered parts for a recall that I didn’t realize I needed. They were friendly and k Even though they we very busy, it didn’t take too long. They also ordered parts for a recall that I didn’t realize I needed. They were friendly and knowledgeable. More

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Service employee was very pleasant and efficient. Service employee gave me a periodic progress report while I was waiting. Check out was prompt and efficient. Service employee gave me a periodic progress report while I was waiting. Check out was prompt and efficient. More

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I trust Serra Toyota. I drive an hour to get from Florence to Decatur. I trust their salespeople and their service employees. Peace of mind is worth the drive! I drive an hour to get from Florence to Decatur. I trust their salespeople and their service employees. Peace of mind is worth the drive! More

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Very professional service person Racheal , Did everything tho g I ask and in a time window. everything tho g I ask and in a time window. More

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Good service at a good price. Friendly people and kept you up to date on car. Friendly people and kept you up to date on car. More

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Best place to buy a vehicle and service department is excellent! I live in shoals and drive to Decatur because they are the best!! excellent! I live in shoals and drive to Decatur because they are the best!! More

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Toyota of Decatur is a good dealership and are very helpful they fixed my car quickly. helpful they fixed my car quickly. More

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