Serra Trussville Kia

I was charged $180 for an oil change. It was said that I needed a cabin filter change. Total: $90 labor; $90 parts. Unreal. Unprofessional. needed a cabin filter change. Total: $90 labor; $90 parts. Unreal. Unprofessional. More

Frankie was awesome from start to finish with our car. Serra Kia did a amazing job and Frankie made it seamless!! Will take all cars to Serra Kia for service or maintenance!!! Serra Kia did a amazing job and Frankie made it seamless!! Will take all cars to Serra Kia for service or maintenance!!! More

Satisfied They made a normally stressful process more comfortable. Daniel was personable and understanding of our needs. We needed a little more patience than m They made a normally stressful process more comfortable. Daniel was personable and understanding of our needs. We needed a little more patience than maybe most customers and they rose to the challenge. More

I pulled into the service department and was met at the door asking how I was and what services I needed to be done today. door asking how I was and what services I needed to be done today. More

Staff was extremely friendly and knowledgeable! I got to see several selections and had an overall wonderful car buying experience! I love my new car! see several selections and had an overall wonderful car buying experience! I love my new car! More

Serra KIA Trussville went the extra mile and should be a role model for other KIA dealerships. Isaiah Grayson was a fantastic sales representative. He was very professional, straight-forward, knowledgabl role model for other KIA dealerships. Isaiah Grayson was a fantastic sales representative. He was very professional, straight-forward, knowledgable and a joy to do business with. Isaiah helped me get the car that I wanted with little to no stress involved (thank you Isaiah!!!). Jessica Jackson was also a joy to deal with. She had a great personality, was knowledgeable, and was willing to take the time to answer all of my questions and made the numbers easy to understand. Serra KIA has a very high quality of customer service. I would not hesitate to go back to Serra KIA Trussville in the future and will give high marks to friends and family looking for a new car. More

I wasn’t planning to buy a new car but Isaiah was able to get me a great deal. Very friendly and professional. My new car has more perks than I realized. get me a great deal. Very friendly and professional. My new car has more perks than I realized. More

Walked out with a new KIA Sportage Actually walked in to look at an used car but the Salesman "Daniel French" showed us a number of new car options and was awesome to work with. I would Actually walked in to look at an used car but the Salesman "Daniel French" showed us a number of new car options and was awesome to work with. I would highly recommend this dealership. Very friendly and a pleasure to work with. I would highly recommend. More

I had the most pleasant experience recently when I traded cars at Serra Trussville Kia. The sales representative I worked with was Isaiah Grayson. I had read reviews before going. Everything that was said a cars at Serra Trussville Kia. The sales representative I worked with was Isaiah Grayson. I had read reviews before going. Everything that was said about him was true. He was very kind, friendly and helpful. I felt like I knew him from the time I met him. I recently stopped back by to drop off a couple of things and he met me with a smile and a hug. I am so thankful for his kindness to me. When you are older, kindness and caring means so much more than other things. Thank you Isaiah! Ross Dzabraev from the finance department was extremely kind and helpful also, getting all the paperwork processed. May God richly bless you both. More

Amazing Isaiah and Jessica was amazing. Very helpful with any questions that I had and very caring. I would recommend this dealer ship to anyone. Thank you so Isaiah and Jessica was amazing. Very helpful with any questions that I had and very caring. I would recommend this dealer ship to anyone. Thank you so much for that wonderful SUV. My family is enjoying it very much. More