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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
April 04, 2020
wonderful staff I had a great experience at the dealership. Everyone tried their best to make the process quick and easy. Very comfortable waiting with a little one. I had a great experience at the dealership. Everyone tried their best to make the process quick and easy. Very comfortable waiting with a little one. More
by grandmat2003
Verified Customer
April 04, 2020
I would recommend buying a car from the Serra Kia dealership. Mrs. Belinda done an an excellent selling me the car without me feeling pressured. dealership. Mrs. Belinda done an an excellent selling me the car without me feeling pressured. More
by jbradford014
Employees Worked With
Belinda, five stars,
April 03, 2020
Excellent customer service Knowledgeable, keep me update Excellent customer service Knowledgeable, keep me update on the status of my car. Explained in detail what was done to the vehicle and what was ne Excellent customer service Knowledgeable, keep me update on the status of my car. Explained in detail what was done to the vehicle and what was needed More
by rjones818
Employees Worked With
Frankie Vance
April 03, 2020
I had a wonder experience with Ms. Griggs she was a wonderful sales representative I thought I wasn’t going to be able to receive a car but she turned things around for me. I am for excited about my ne wonderful sales representative I thought I wasn’t going to be able to receive a car but she turned things around for me. I am for excited about my new 2017 Kia Forte and I want to thank you guys so much for the experience and the chance to give me fresh start with a new car More
by demariahicks87
Employees Worked With
Other Employees :
Chris Margetts, Lee Feiden, Payden Sewell, , Janeshia Griggs, Ross Dzabraev
April 03, 2020
Very excited Isaiah listened to every word I said. He was very great and so easy to work with. Been telling all my family about Serra Kia very great and so easy to work with. Been telling all my family about Serra Kia More
by christymoncrief
Employees Worked With
Other Employees :
The finance lady named Jessica was. Awesome, Lee Feiden,
March 31, 2020
The staff all the way around is awesome. The service people were helpful. The sales team worked really hard to get us a car same day. people were helpful. The sales team worked really hard to get us a car same day. More
by rlspmr8495
Employees Worked With
Bill, Contarus Coleman, Daniel French
March 30, 2020
Excellent service great people skills and very polite. Try and get you the best deal that fits your budget . Johnathan did a excellent job for me and my family Try and get you the best deal that fits your budget . Johnathan did a excellent job for me and my family More
by mooreshirley03i
Employees Worked With
March 30, 2020
Good people to work with. Did not take long to find the truck that I needed. It was a pleasure to work with them. Mr. French was great at his job and personality truck that I needed. It was a pleasure to work with them. Mr. French was great at his job and personality More
by blackcats1and2
Employees Worked With
