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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
June 24, 2023
Convenient, thorough and pleasant. Most important they do a good job and are flexible in appointment scheduling. Most important they do a good job and are flexible in appointment scheduling. More
by frank
Verified CustomerEmployees Worked With
June 24, 2023
Kind with customers work with make sure you leave there with a car nice employee there with a car nice employee More
by cynt123
June 23, 2023
The service was exceptional and friendly. Very fast return for oils change. Great service always. Very fast return for oils change. Great service always. More
by phollo5
Employees Worked With
June 22, 2023
Nice but I was charged for a spray on my new cabin air filter that I didn’t ask for. I noticed a strange odor after I cranked my car. I don’t appreciate that. filter that I didn’t ask for. I noticed a strange odor after I cranked my car. I don’t appreciate that. More
by Chapman
Employees Worked With
Joshua
June 21, 2023
What I liked the most was the good service supplied by the seller Arham Ghani, he went through every single function of the car explaining really good. the seller Arham Ghani, he went through every single function of the car explaining really good. More
by Rafael Pereira
June 21, 2023
Excellent customer service. Very friendly and knowledgeable. Will keep this dealer for service needs, forever Very friendly and knowledgeable. Will keep this dealer for service needs, forever More
by sellers56f
Employees Worked With
June 20, 2023
Super diligent in getting our car in fast for the recalls. Everyone at Serra Kia is so friendly and helpful. recalls. Everyone at Serra Kia is so friendly and helpful. More
by Melinda
