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Serra Volkswagen
Birmingham, AL
1,102 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,102 reviews
April 16, 2024
Very Nice Staff, Easy to make appointments. Had to Order the part I needed, but set the expectations for how long it would take. Had to Order the part I needed, but set the expectations for how long it would take. More
by jfdillard
Verified CustomerEmployees Worked With
Helpful April 15, 2024
Fast and friendly very professional everyone is always so nice they do good work and get it done fast nice they do good work and get it done fast More
by Erika Tapia
April 12, 2024
The service was done timely and well. All who I came in contact with were very courteous and friendly. They told me what needed to be done before doing anything to my car. All who I came in contact with were very courteous and friendly. They told me what needed to be done before doing anything to my car. More
by hintonjoannDNC
April 10, 2024
Okay nothing spectacular to report , car dealers can always be better in my opinion. oil change very expensive. always be better in my opinion. oil change very expensive. More
by ricky.summerville
Employees Worked With
April 09, 2024
Great service! Nice people! Oil change was done in a timely manner. Would definitely recommend! Nice people! Oil change was done in a timely manner. Would definitely recommend! More
by star_buckhannon
April 05, 2024
Too High to just check A Car, I wouldn’t recommend taking your car there your car there More
by DEBORAH.SANDERS1@aol.com
Employees Worked With
April 04, 2024
Both people I worked with during my time getting my car fixed were extremely courteous and personable. My only complaint was with the length of the repair itself, and the lack of communication on why my re fixed were extremely courteous and personable. My only complaint was with the length of the repair itself, and the lack of communication on why my repairs took so long. More
by brunner_daylon
April 02, 2024
Very friendly staff and super fast. They had me in and out in less than an hour They had me in and out in less than an hour More
by REYNOLDSJOSHUA27
Employees Worked With
March 31, 2024
Great customer service! They are very time efficient. I was impressed with how fast my car was serviced. They are very time efficient. I was impressed with how fast my car was serviced. More
by chrisrichardson7651
