Shaheen Chevrolet

I had not had a car available for my use since December 3 because I was working with Capital Honda of Okemos and they were doing nothing for me. I contacted Shaheen at 11 o'clock on Thursday, December 26, 3 because I was working with Capital Honda of Okemos and they were doing nothing for me. I contacted Shaheen at 11 o'clock on Thursday, December 26, and I was driving home the car I purchased at 20 minutes after 4. I first spoke to Ashley via a phone number displayed on the internet. She was a very pleasant person to deal with. She transferred me to salesperson Jacob Haner who got right on the job. The Shaheen used Honda inventory showed 3 Honda Civics, two with $20,000+ prices and one at $9,999+. The $9,000+ was my price range. It was a 2008 with 50,000 miles on it. Wow! I described it to Jacob and he looked to see whether it was still available. It was. He drove to my residence in Eaton Rapids to bring me to the Shaheen sales office in Lansing to take care of the paperwork. After finishing the necessary paperwork with Jacob, I completed the purchase with Ryan. Both these men worked competently and courteously with me. I traded in my 2002 Civic with 230,000 miles on it. If this one lasts me like that one, I will not need another car being 81 years of age. However, if I do need another Honda, I will not waste my time with any other dealers. I am sold on Shaheen and I will confidently and cheerfully recommend the agency to anyone who asks about my present purchase. More

I visited Shaheen and had a very specific car I wanted in a specific seat arrangement. Griffin was patient and focused on us the entire time. He drove to another location to try to find the car for us and en a specific seat arrangement. Griffin was patient and focused on us the entire time. He drove to another location to try to find the car for us and ended up negotiating a dealer trade on my behalf. Griffin also helped us through the process of getting the cloth seats turned into leather. Unfortuantely, my car got damaged in transit but Griffin and team went above and beyond to get it fixed with as little inconvience to me as possible. The damage was obviously not an ideal scenario and it was frustrating for all involved, but it's in scenairos like that when you actually get to see how customer focused people are, and the Shaheen team delivered on that front. More

Chris Paulik is amazing and Ryan in finance killed it for me! Thank you for making my dream of a truck a reality! The level of service care and consideration you gave me is unmatched! Shaheen and I are very me! Thank you for making my dream of a truck a reality! The level of service care and consideration you gave me is unmatched! Shaheen and I are very lucky to have you both! More

I have ALWAYS had an outstanding purchasing experience with Ben!!! I have bought a few vehicles from him, and always will! Shaheen Chevrolet and Ben treated me like family! Professional, courteous, honest with Ben!!! I have bought a few vehicles from him, and always will! Shaheen Chevrolet and Ben treated me like family! Professional, courteous, honest, and willing to go the extra mile. They don't just sell you a car, they deliver a world class unforgettable customer experience!...Thanks Ben! More

Very good dealership, especially John Rausch my dealer who made buying my car a great experience. He laid it all out and I got a great deal. who made buying my car a great experience. He laid it all out and I got a great deal. More

Very professional and informative took care of all my needs, brent and troy did a great job, and the service department was very efficient and personable needs, brent and troy did a great job, and the service department was very efficient and personable More

The service assistant manger was fantastic. Would come back again! Fair honest very personable! I came from out of stat and would visit again if the need arises Would come back again! Fair honest very personable! I came from out of stat and would visit again if the need arises More

An enormous thank you to Lenny Ezzo for all your help with getting me in a new leased vehicle. I could not be happier with my 2024 Equinox. I love the color, heated seats, remote start, and the smooth ri with getting me in a new leased vehicle. I could not be happier with my 2024 Equinox. I love the color, heated seats, remote start, and the smooth ride – I really enjoy driving this car. I think you knew the vehicle I wanted before I did. I appreciated your knowledge and being kept informed about the selection process and purchasing options throughout. Thank you again for the exceptional car buying experience! More

They were very polite and courteous always helpful, always going out of they way to make you comfortable helpful, always going out of they way to make you comfortable More