Shelor Toyota

5000 mile checkup The service staff explainined the service terms and service was prompt. Nice waiting area with plenty of room for customers. Restroom was clean. The service staff explainined the service terms and service was prompt. Nice waiting area with plenty of room for customers. Restroom was clean. I will be coming back. More

Experience I was very pleased of the service received at service center. Staff was very pleasant and courterous. Waiting time was very pleasant atmosphere. Would I was very pleased of the service received at service center. Staff was very pleasant and courterous. Waiting time was very pleasant atmosphere. Would highly recommend. More

Excellent customer service! Thanks to our salesman, John Nixon, we had another great experience with Shelor! He was so helpful, not pushy, knowledgeable, and assisted whenever as Thanks to our salesman, John Nixon, we had another great experience with Shelor! He was so helpful, not pushy, knowledgeable, and assisted whenever asked. So grateful for him making this experience such a positive one!! More

fast service The truck was taken in the shop on time, repaired within the time I was advised. shop manager was concerened with the problem. The problem was a minor The truck was taken in the shop on time, repaired within the time I was advised. shop manager was concerened with the problem. The problem was a minor one easily fixed. A recall on the Toyota was relayed to us, and a part ordered, when the part comes in we will return for repairs. More

Can't beat a new car! Got the deal done. Thanks! Like having the back-up camera and the nav system. Matthew was great to work with and very patient. Road trip on my sc Got the deal done. Thanks! Like having the back-up camera and the nav system. Matthew was great to work with and very patient. Road trip on my schedule. More

very good sales experience Shelor Toyota provided a very competitive price on the vehicle I was looking for, the sales person was very friendly and knowledgeable, making the pur Shelor Toyota provided a very competitive price on the vehicle I was looking for, the sales person was very friendly and knowledgeable, making the purchase a enjoyable experience. I was in contact with many dealerships throughout Virginia and Northern Virginia, Southern Maryland and North Carolina, even though these dealerships were friendly, cooperative and competitive Shelor Toyota came through with color and features I wanted and more importantly their proposal offered the best pricing. The sale person was patient, informative, helpful and willing to make me a priority. Rating the quality of work, I did not respond... being a new vehicle I have not, at this time, experienced this customer service feature fully and felt that, I should not rate. I find no indication, with my experience at Shelor Toyota, that the service experience would not be any different than the excellent purchasing experience... More

The knowledge I first called and spike to Kris Roop and told gim what i wad looking for. When i artived he had one in the lot (4Runner).. it wasnt the exact one i w I first called and spike to Kris Roop and told gim what i wad looking for. When i artived he had one in the lot (4Runner).. it wasnt the exact one i wad looking at on line but i was willing to try it out and i did. I enjoyed it but still wanted ti look at a newer one. He took me to the Toyota dealership and hooked me up with Brian Love. Between the 2 of them I drive home a happy consumer!! More

Shelor Motor Mile " Toyota " Very helpful , great customer services and very professional. I knew that they work with me and that they truly care about their customers. I'm so hap Very helpful , great customer services and very professional. I knew that they work with me and that they truly care about their customers. I'm so happy with my knew Toyota Tundra! More

Wel pleased The work was accomplished to my schedule and quicker than initially proposed. The rear sunshade worked well after the repair. The service manager call The work was accomplished to my schedule and quicker than initially proposed. The rear sunshade worked well after the repair. The service manager called me when the work was accomplished so that I could arrange pick up. Your staff is first rate especially Scott Hall, the Toyota service manager. He just aims to please and accomplishes it well. More

THe RAV4 Due to certain circumstances, I had to purchase a vehicle on short notice. I was so fortunate to have an online response from Mike. I responded to t Due to certain circumstances, I had to purchase a vehicle on short notice. I was so fortunate to have an online response from Mike. I responded to the offer he made and traveled to Shelor Motors in Christiansburg to look over the RAV4. Since it was Mikes's day off, I was helped by Brian. They both were very professional and I was impressed by their service to a "new" customer from out of town. Yes, I bought the RAV4! More