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Shelor Toyota

Christiansburg, VA

Overview
Reviews
Vehicles
4.8
1,840 Reviews
The Shelor Automotive Group began over 30 years ago, in 1974, as a single-line Chevrolet store in Christiansburg, VA. Over the years, Shelor Motor Mile has grown to 10 new car and truck brands, recreational vehicles, trailers and hundreds of quality pre-owned vehicles to become the volume automotive store of southwestern Virginia known as the Shelor Motor Mile. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Shelor Motor Mile will professionally fit you into the automobile of your choice. Shelor Motor Mile has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Shelor Motor Mile offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (540) 381-8417 if you have any questions or comments.
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2230 Roanoke St

Christiansburg, VA

24073

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Showing 1,840 reviews

December 17, 2022

Highly respectful consideration of customers, dealership team work together well with positive attitude, good experience More

by Genelowe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot recall
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Dec 18, 2022 -

Shelor Toyota responded

Thank you for stopping by to support Shelor Toyota with your 5-star review! Until next time, safe driving!

Helpful
December 17, 2022

It was a wonderful buying experience, the team stayed past closing to ensure we were taken care of. Special shout to Beverly Messick for being so helpful, personable, and enjoyable to work with. More

by Joshua G.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Beverly Messick
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Dec 18, 2022 -

Shelor Toyota responded

Joshua, thank you for stopping by to share your excellent purchasing experience with Shelor Toyota! We will be sure to pass along your kudos to Beverly and the team. Take care!

Helpful
December 15, 2022

Dustin and Shelor team scheduled routine maintenance for our Highlander quickly,reviewed everything with me before beginning work, notified me when work completed reviewed all maintenance points with me an More

by Howard
Recommend Dealer
Yes
Employees Worked With
Dustin Moore
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Dec 16, 2022 -

Shelor Toyota responded

Thanks for this great review, Howard! Dustin and the team appreciate your trust and business. We are glad to hear that you had a seamless experience with our team!

Dec 16, 2022 -

Howard responded

Gald to be asked to participate in the survey to highlight my great experience. Thanks again to all involved.

Helpful
December 12, 2022

I’ve bought two vehicles from this location and everyone has been extremely helpful. Natavis let me know when something was available until I found the right one. More

by Miller62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natavis Barton
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Dec 12, 2022 -

Shelor Toyota responded

Thank you for the great review and kind words about our team! We appreciate your business and we wish you a great rest of your day. Safe travels until we see you next! -- Shelor Toyota Team

Helpful
December 10, 2022

Shelor Toyota gave me the best rate possible, a new graduate discount, and helped me find my perfect RAV4 More

by tgoad23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Wildman
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Dec 12, 2022 -

Shelor Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Shelor Toyota team. Drive safely in your Toyota RAV4, and we hope to see you back again down the road!

Helpful
December 08, 2022

Excellent service and everything was explained to me and my car was done when promised More

by Mawallen65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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Dec 09, 2022 -

Shelor Toyota responded

Thanks so much for taking the time to recommend Shelor Toyota. We're always here to help you!

Helpful
December 06, 2022

The best customer service that there ever was. Makes you feel welcome and at home. More

by Savannah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Wildman, Roger Howard
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Dec 07, 2022 -

Shelor Toyota responded

Thank you for this high praise, Savannah. Our customers are our top priority, so your feedback means a lot to the team. We are grateful to have you as part of the Shelor Toyota family!

Helpful
December 06, 2022

I was having trouble starting my 2013 Avalon. Five days ago my car was wrongly worked on. I drove into Shelor’s and Theresa immediately started helping me without an appointment. I am grateful. More

by jns@pemtel.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa
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Dec 07, 2022 -

Shelor Toyota responded

We're ecstatic that Theresa welcomed you to Shelor Toyota with prompt assistance! Safe travels, and please let us know if there's anything else we can do for you!

Helpful
December 06, 2022

Brian Love was friendly from the first communication, to when he handed us the keys, and we drove away. He explained everything to us, never made us feel that we we asking too much, or that we were taking u More

by Nsoli2de
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Love
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Dec 06, 2022 -

Shelor Toyota responded

We appreciate the time you took to let others know what being a guest with Shelor Toyota is like. Brian is always here to make sure our guests are taken care of, and he will appreciate the kind words. Have a great day!

Helpful
December 05, 2022

I liked the service given during my visit. Thank you team shelor see you soon. More

by Pawandaman
Recommend Dealer
Yes
Employees Worked With
Tammy
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Dec 05, 2022 -

Shelor Toyota responded

We’re glad we could deliver a 5-star experience. Thank you for working with us here at Shelor Toyota!

Helpful
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