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Shelor Toyota

Christiansburg, VA

4.8
1,840 Reviews
The Shelor Automotive Group began over 30 years ago, in 1974, as a single-line Chevrolet store in Christiansburg, VA. Over the years, Shelor Motor Mile has grown to 10 new car and truck brands, recreational vehicles, trailers and hundreds of quality pre-owned vehicles to become the volume automotive store of southwestern Virginia known as the Shelor Motor Mile. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Shelor Motor Mile will professionally fit you into the automobile of your choice. Shelor Motor Mile has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Shelor Motor Mile offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (540) 381-8417 if you have any questions or comments.
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2230 Roanoke St

Christiansburg, VA

24073

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Showing 1,840 reviews

August 06, 2022

I was very happy with the knowledgeable and courteous service I received from Shelor Toyota. More

by angieroberts0370
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Niles
Aug 08, 2022 -

Shelor Toyota responded

We're thrilled our team could welcome you with friendly and professional assistance! Thanks for choosing Shelor Toyota!

August 06, 2022

My experience here was first class. Very professional and great communication. I reserved my truck and had it within 3 weeks. This was my second vehicle purchased from here and I’ll be More

by tonyp.duncan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwaku Boa Amponsem and Ryan
Aug 08, 2022 -

Shelor Toyota responded

We're over the moon we could deliver an exceptional purchase experience! Thanks for trusting Shelor Toyota with your repeat business. Enjoy your new truck!

August 06, 2022

Friendly salesperson not to pushy. Kept us informed during the whole process. I would recommend Brian to any friend looking for a car. More

by roysremodeling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 08, 2022 -

Shelor Toyota responded

Your positive review of Brian and the team puts a smile on our faces! Thank you for giving Shelor Toyota your business, we wish you many safe and happy miles ahead.

August 03, 2022

Efficient service, friendly staff. And the waiting area is always clean and confortable. Highly recommend Shelor Toyota. More

by Mforrest24541
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
Aug 04, 2022 -

Shelor Toyota responded

Thanks for supporting Shelor Toyota with your review! We're delighted our team has welcomed you with courteous assistance and an accommodating waiting area. We look forward to working with you again down the road!

August 03, 2022

Brian was very nice and understanding with my situation. I would recommend people to shop there. More

by Pamelabragg67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Steve
Aug 04, 2022 -

Shelor Toyota responded

Your recommendation means a lot to us! Thanks for giving Brian a shout-out and for choosing Shelor Toyota!

August 01, 2022

Brian was great, he kept us in the loop thru out the whole ordering process. He did his best to streamline the entire purchase process as we had a long drive home. He explained and went over the vehicle More

by the o's
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Love
Aug 01, 2022 -

Shelor Toyota responded

It makes us proud to hear what an awesome job Brian did with keeping you updated and informed throughout your purchasing process! We will definitely let him know you appreciated his stellar customer service. Thank you for your business from all of us at Shelor Toyota!

August 01, 2022

Very friendly and organized, didn't take long to conduct business. But a little disappointed with the truck I purchased, had problems on the trip home. In less than 50 miles up the road the pre-co More

by Barney247
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian love
Aug 01, 2022 -

Shelor Toyota responded

We are sorry to see that your new truck is experiencing difficulty and I would like to see what I can do to get you back on the road in a timely manner. Please feel free to give us a call at your earliest convenience and I will be happy to address any issues that are occurring. Thank you for your feedback, Customer Relations – cr@shelor.com

August 01, 2022

They were very helpful when I called about my problem. Told me where to go to get my battery key replaced. The young man who helped me was very pleasant and solved my problem in a very short period of t More

by Tineytucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl
Aug 01, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Shelor Toyota team. With regard to the rest of your feedback, we apologize for the trouble you had locating our store and will be sure to help fix things by your next visit. If there is anything more we can do to assist you, please feel free to reach out!

July 30, 2022

Stephen was very knowledgeable and a delight to work with. Dealership was clean and I highly recommend them if in market for a Toyota. More

by Solomix36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lancaster
Aug 01, 2022 -

Shelor Toyota responded

Stephen and the team are always happy to help you out! Thanks for supporting Shelor Toyota and we will see you next time!

July 29, 2022

Great Service and all the sales Rep are so friendly and answer your questions patiently . Great team . More

by Srinath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverley Messick
Jul 29, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

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