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Shelor Toyota

Christiansburg, VA

4.8
1,840 Reviews
The Shelor Automotive Group began over 30 years ago, in 1974, as a single-line Chevrolet store in Christiansburg, VA. Over the years, Shelor Motor Mile has grown to 10 new car and truck brands, recreational vehicles, trailers and hundreds of quality pre-owned vehicles to become the volume automotive store of southwestern Virginia known as the Shelor Motor Mile. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Shelor Motor Mile will professionally fit you into the automobile of your choice. Shelor Motor Mile has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Shelor Motor Mile offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (540) 381-8417 if you have any questions or comments.
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2230 Roanoke St

Christiansburg, VA

24073

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Showing 1,840 reviews

July 26, 2022

Nice helpful people and they get to work fiarly quick and get things done. was very satisfied with the work, as usual More

by rollertunes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Jul 27, 2022 -

Shelor Toyota responded

Thanks for your praise! We're so glad our team welcomed you back with the courteous, prompt assistance you've come to expect at Shelor Toyota. Until next time!

July 25, 2022

The service was great! Always friendly and explain the details of all that was completed on my vehicle. More

by hbvebv1991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Niles
Jul 25, 2022 -

Shelor Toyota responded

Our team is always happy to help you out! Thank you so much for choosing Shelor Toyota and we will see you next time!

July 25, 2022

Was a very busy day the staff handled it with out skipping a beat very professional attitude. More

by jilegg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki
Jul 26, 2022 -

Shelor Toyota responded

We are happy to hear that our team gave you a five-star experience! Thank you for choosing Shelor Toyota and for sharing your kind review. Safe travels until we see you again!

July 25, 2022

Excellent service I would recommend this service team to anyone needing maintenance on their Toyota. Eric made sure I was in the loop throughout the visit. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 26, 2022 -

Shelor Toyota responded

We are happy to hear from you, David! Thank you for choosing Shelor Toyota and for sharing your kind words about Eric. Drive safely until we see you again!

July 23, 2022

I was given complimentary oil change when I bought the vehicle. I took my vehicle to Shelor Quick Lane Service Center they changed my oil and pumped up my tires without me asking them. More

by Brammerb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl
Jul 25, 2022 -

Shelor Toyota responded

We're thrilled that the Shelor Toyota team went above and beyond to make sure your buying process went off without a hitch. Thanks so much for stopping in. Enjoy!

July 22, 2022

Great experience with Kay on purchase of my RAV-4 XLE Premium hybrid at Shelor. And very happy with the car, so far! More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay, Rodney
Jul 22, 2022 -

Shelor Toyota responded

Chuck, thank you for the great review! We are so glad to hear that Kay delivered such a successful purchase experience. Drive safely in your 2022 Toyota RAV4 Hybrid XLE Premium, and we hope to see you back again down the road!

July 22, 2022

Dustin did a great job on my Toyota Avalon. He gave me lots of info and things to consider. I really appreciate that. Professional and on time. More

by Blacksbg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Jul 22, 2022 -

Shelor Toyota responded

Thank you for the great review! We are thrilled to hear that Dustin delivered a successful experience. Safe travels in your Toyota Avalon and we hope to see you back at Shelor Toyota!

July 21, 2022

Initially, there was a little confusion regarding the extended warranty on my parents 2018 Nissan Frontier. After voicing my concerns regarding the matter, Shelors responded and was immediately ready to More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patsy and Bryan
Jul 22, 2022 -

Shelor Toyota responded

Thank you for the great review! We are thrilled to hear that the Shelor Toyota team was able to assist with your vehicle and get the job done. We will be sure to pass on the kind words to Patsy and Bryan. We are wishing your parents safe travels in their 2018 Nissan Frontier and we hope to see you back again down the road!

July 20, 2022

Great experience, salesperson Corey did a great job . My only complaint was waiting for over an hour to get to the buisness office to sign dmv documents. Never wqited 90 minutes for that in my life befo More

by zee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey
Jul 20, 2022 -

Shelor Toyota responded

Thanks for your review. While we're delighted our sales team provided excellent service, we're sorry to see the wait time was longer than you anticipated. We strive to deliver a seamless experience and would never want to inconvenience a customer. We will use your feedback to improve moving forward. If there's anything you'd like to add, please reach out to Customer Relations at cr@shelor.com. Safe travels ahead!

July 20, 2022

Service was completed in timely, professional manner. They were even able to solve source of a minor problem I was having with my Rav. Very courteous and helpful. More

by billeigel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bart @ Shelor Toyota
Jul 20, 2022 -

Shelor Toyota responded

Thank you for this awesome 5-star review of your recent service experience with Shelor Toyota! We are thrilled it went seamlessly. Come back anytime!

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