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Shelor Toyota

Christiansburg, VA

4.8
1,839 Reviews
The Shelor Automotive Group began over 30 years ago, in 1974, as a single-line Chevrolet store in Christiansburg, VA. Over the years, Shelor Motor Mile has grown to 10 new car and truck brands, recreational vehicles, trailers and hundreds of quality pre-owned vehicles to become the volume automotive store of southwestern Virginia known as the Shelor Motor Mile. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Shelor Motor Mile will professionally fit you into the automobile of your choice. Shelor Motor Mile has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Shelor Motor Mile offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (540) 381-8417 if you have any questions or comments.
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2230 Roanoke St

Christiansburg, VA

24073

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Showing 1,839 reviews

January 19, 2022

Excellent customer service and communication. Would highly recommend to anyone looking for a new or used vehicle. More

by jb54710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Messick, Pat Gimmel
Jan 19, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

January 19, 2022

Available to go over estimate. Honest about cost, time and labor. Updated all address info before ending first phone conversation. Confirmed response to emails with phone call. More

by Phil4111367
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Niles
Jan 20, 2022 -

Shelor Toyota responded

Thanks for the review! We are pleased that our team kept you in the loop throughout the process and that we were responsive! See you again next time you need us here at Shelor Toyota.

January 16, 2022

Quick & painless process. Modern & cean facility. Knowledgeable Staff! Fair trade values and new car pricing! More

by Brandiwine71281
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Wright, Matthew Moore
Jan 17, 2022 -

Shelor Toyota responded

"Quick" and "painless" is our strategy. We're pleased that our team was knowledgeable and that you are grateful for our pricing and excellent value. See you next time here at Shelor Toyota!

January 15, 2022

Always great and professional service! They take the time to answer all your questions. So glad I purchased a car from Shelor - its been a great experience!!! More

by C.Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jan 15, 2022 -

Shelor Toyota responded

We're so glad you purchased your car from Shelor Toyota as well! We were more than happy to provide informative and professional care, and we hope you enjoy every mile in your new car!

January 14, 2022

Just had my 2018 Toyota Camry serviced at the Shelor Toyota Service center. The rep was pleasant and explained that needed to be done today and also what didn't need to be done. The service people are a More

by David and Myra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember rep's name
Jan 14, 2022 -

Shelor Toyota responded

David and Myra - Thank you for trusting us with your 2018 Toyota Camry! We love to hear that you received informative and timely service from our Shelor Toyota team. We look forward to assisting you in the future!

January 13, 2022

Always a positive experience:On time appointments, Always a positive experience: On time appointments, topnotch professional service, clean and pleasant waiting area. More

by bengal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Jan 14, 2022 -

Shelor Toyota responded

Thank you for the great review! Hearing that you had such a successful service experience working with the team made our day. Safe travels, and we hope to see you back at Shelor Toyota!

January 12, 2022

Shelor Toyota Service Center did an awesome job with my first oil change and servicing. My appointment was at 1:00. They took me right on time. They greeted me with a warm, friendly greeting in the cleanes More

by Fishwoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Moore
Jan 13, 2022 -

Shelor Toyota responded

Thank you for trusting our team to take great care of your vehicle! We are happy to have you as a Shelor Toyota customer and we appreciate your feedback. Drive safely until we see you again!

Jan 13, 2022 -

Fishwoman responded

This is my third Toyota and honestly I would not go anywhere else! I live all the way out in Rocky Mount but it is worth the drive to go somewhere to get good service and someone you trust!

January 11, 2022

Brian Lawless is always so helpful when I bring my car to service. Knowledgeable, friendly, honest! I recommend Brian for all your service needs. More

by Sjguthrie3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
Jan 11, 2022 -

Shelor Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experiences with Brian! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - Shelor Toyota

January 10, 2022

Upon arrival, the Shelor Toyota dealership was very nice & clean. Corey Harris greeted us as we entered through the door, he was very polite and was outstanding throughout the purchase process. I will recom More

by Sikes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Camper
Jan 10, 2022 -

Shelor Toyota responded

We're elated to hear that Corey was an asset throughout your visit! Thank you for the kind words and for taking your car-buying needs to Shelor Toyota - your recommendation and support mean the world to us. Safe travels in your new ride!

January 10, 2022

20 year old Tacoma would not start. Limped over to Shelor at 430 pm. They worked me in that day. Picked up my truck the next morning running great with new starter. Very pleased with their excellen More

by jcbtlo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Jan 11, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so happy to hear that the Shelor Toyota team was able to assist with your vehicle and get you back out on the roads. Drive safely, and we hope to earn your business again in the future!

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