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Shelor Toyota

Christiansburg, VA

4.8
2,005 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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2,005 Reviews of Shelor Toyota

December 31, 2020

Everything about the process was made easy. From the salesperson to the management team, everyone was top notch. This will be the only dealer I buy from moving forward. More

by coryg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve F, Chris G
Jan 05, 2021 -

Shelor Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shelor Toyota! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

December 30, 2020

Everyone was very polite and carefully explained everything. Matt Moore (and on an earlier visit, Corey (don't know his last name)) did a great job walking us through everything - he displayed a ve More

by steinerpreach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Moore, Corey
Dec 31, 2020 -

Shelor Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shelor Toyota! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 29, 2020

We were treated with respect and never felt pressured. Both salesman and closing representative were very gracious. The only oversight is the cargo liner missing from our vehicle. Contacting salesman to c More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moore, Mark Reynolds
Dec 31, 2020 -

Shelor Toyota responded

Hi Eric, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 28, 2020

we had a very positive experience. the salesman Matt Moore was attentive, patient & thorough; spent lots of time with us and he was just great in every way. Even took us up to the Subaru dealer as we ha More

by ruby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Moore
Dec 31, 2020 -

Shelor Toyota responded

Hi Ruby, thank you for your kind review; we are happy to pass along your comments to the team here at Shelor Toyota! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 28, 2020

very knowledgeable about the vehicle and accessories. Kept in touch and worked to locate the vehicle we desired. I would recommend working with them again. More

by tomkulis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wildman,Darren Viars
Dec 29, 2020 -

Shelor Toyota responded

Hi Tom, we appreciate the praise for our team! Your recommendation means so much to us and we're happy to have earned it. We hope to see you again, and have a wonderful day!

December 28, 2020

Was looking to get my wife anew car for Christmas. My experience started on Shelor Motor Mile website where I was able to view all cars in inventory, schedule a test drive and do my financing. it was ver More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer. Joshua
Dec 29, 2020 -

Shelor Toyota responded

Hi Jon, we're glad to hear that you had such a great car buying experience with us. If there is anything else we can do for you, please don't hesitate to reach out to us. We hope your wife enjoys her new car!

December 27, 2020

Staff alway professional. Only issue I had was trying to make an appointment was placed on hold for 20 minutes. Then asked to leave a call back number More

by sandradt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't recall his name however was vey professional
Dec 29, 2020 -

Shelor Toyota responded

Hi Sandra, we appreciate the praise for our team! We're always happy to help if you ever need anything else. Have a wonderful day!

December 23, 2020

What a great experience! We love our new vehicle! Everything went smoothly and we felt like they were looking out for us every step of the way. More

by Madamo1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon and Brian
Dec 29, 2020 -

Shelor Toyota responded

Hi, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Shelor Toyota.

December 23, 2020

I'm for the tacoma corrosion recall. Superb service agent Brad. Easy Peasy all the way. Outstanding service. And, super easy process for the loaner vehicle (a 2021 same model tacoma) during the 2 da More

by dawgelder17
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad
Dec 29, 2020 -

Shelor Toyota responded

We are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 20, 2020

Staff made everything easy. Matt was very accommodating and responsive to my requirements. Great experience that continues after the sale. Everyone was professional, polite and helpful. More

by bjh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Sarah
Dec 26, 2020 -

Shelor Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shelor Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

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