
Shelor Toyota
Christiansburg, VA
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2,005 Reviews of Shelor Toyota
Everything about the process was made easy. From the salesperson to the management team, everyone was top notch. This will be the only dealer I buy from moving forward. salesperson to the management team, everyone was top notch. This will be the only dealer I buy from moving forward. More
Everyone was very polite and carefully explained everything. Matt Moore (and on an earlier visit, Corey (don't know his last name)) did a great job walking us through everything - he displayed a ve everything. Matt Moore (and on an earlier visit, Corey (don't know his last name)) did a great job walking us through everything - he displayed a very complete knowledge of the vehicles we test drove and the one we eventually purchased. More
We were treated with respect and never felt pressured. Both salesman and closing representative were very gracious. The only oversight is the cargo liner missing from our vehicle. Contacting salesman to c Both salesman and closing representative were very gracious. The only oversight is the cargo liner missing from our vehicle. Contacting salesman to correct. Thank you. More
we had a very positive experience. the salesman Matt Moore was attentive, patient & thorough; spent lots of time with us and he was just great in every way. Even took us up to the Subaru dealer as we ha Moore was attentive, patient & thorough; spent lots of time with us and he was just great in every way. Even took us up to the Subaru dealer as we had not decided on a vehicle at all at that point. At first visit, the manager also greeted us and checked that there was nothing else we needed and we also got a followup email offering additional help if needed. More
very knowledgeable about the vehicle and accessories. Kept in touch and worked to locate the vehicle we desired. I would recommend working with them again. Kept in touch and worked to locate the vehicle we desired. I would recommend working with them again. More
Was looking to get my wife anew car for Christmas. My experience started on Shelor Motor Mile website where I was able to view all cars in inventory, schedule a test drive and do my financing. it was ver experience started on Shelor Motor Mile website where I was able to view all cars in inventory, schedule a test drive and do my financing. it was very easy. More
Staff alway professional. Only issue I had was trying to make an appointment was placed on hold for 20 minutes. Then asked to leave a call back number make an appointment was placed on hold for 20 minutes. Then asked to leave a call back number More
What a great experience! We love our new vehicle! Everything went smoothly and we felt like they were looking out for us every step of the way. Everything went smoothly and we felt like they were looking out for us every step of the way. More
I'm for the tacoma corrosion recall. Superb service agent Brad. Easy Peasy all the way. Outstanding service. And, super easy process for the loaner vehicle (a 2021 same model tacoma) during the 2 da agent Brad. Easy Peasy all the way. Outstanding service. And, super easy process for the loaner vehicle (a 2021 same model tacoma) during the 2 day service. More
Staff made everything easy. Matt was very accommodating and responsive to my requirements. Great experience that continues after the sale. Everyone was professional, polite and helpful. and responsive to my requirements. Great experience that continues after the sale. Everyone was professional, polite and helpful. More