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Shelor Toyota

Christiansburg, VA

4.8
2,017 Reviews
Call Dealership (540) 381-8417
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2230 Roanoke St

Christiansburg, VA

24073

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2,018 Reviews of Shelor Toyota

November 18, 2023

As always, great service and decent prices. Thank you all for keeping my vehicle running smooth More

by janreed1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey
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Nov 20, 2023 -

Shelor Toyota responded

Your feedback is much appreciated! Thank you for supporting Shelor Toyota.

Nov 20, 2023 -

Shelor Toyota responded

Your feedback is much appreciated! Thank you for supporting Shelor Toyota.

November 17, 2023

False information provided at the purchase stating free oil changes for the life of the car. Charged later changing to up to 25000 miles . Lies are not good sales tactics! I won't buy another.... More

by MRBLACKWELL2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sara and Tony
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Nov 20, 2023 -

Shelor Toyota responded

We are sorry to hear about your experience with the oil change and overall service. We strive for transparency and honesty in all our dealings so it's disappointing to learn that you feel misled and misguided. we'd like to look into this matter further and see how we can make things right for you. Please reach out at your earliest convenience - Thank you, Customer Relations – cr@shelor.com

November 17, 2023

Sales rep Danny was very pleasant, helpful and knowledgeable which made our vehicle shopping experience very pleasant. More

by Kay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Wilson
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Nov 17, 2023 -

Shelor Toyota responded

Kay, we're delighted to know that Danny made your vehicle shopping experience at Shelor Toyota a pleasant one. Thanks for the positive feedback!

November 17, 2023

Brian, our salesman, was personal, professional, proficient and knowledgeable. Best buying experience I have ever encountered. Thank you Brian!! More

by Jacbwmn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berglinger
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Nov 17, 2023 -

Shelor Toyota responded

We're so glad to know that Brian provided you with a top-notch buying experience at Shelor Toyota! Your kind words are greatly appreciated. Enjoy your new ride and thank you for choosing us!

November 16, 2023

Very Nice Folks to Deal with… Excellent Service and Very knowledgeable about your Service Needs. Awesome Facility !!! More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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Nov 16, 2023 -

Shelor Toyota responded

Cathy, we're delighted to know you had a great experience with our team at Shelor Toyota. Thanks for the kind words about our service and facility!

November 15, 2023

Personnel were courteous and fast. Service was done within half hour and car was clean. More

by Vsimpsonvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get name
Report | Print
Nov 15, 2023 -

Shelor Toyota responded

Thank you for this 5-star review of Shelor Toyota! We hope you have a marvelous day!

November 15, 2023

The dealership was great. The people are all nice. And the weight wasn’t too long. More

by Kjkharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
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Nov 15, 2023 -

Shelor Toyota responded

Thank you for this 5-star rating of Shelor Toyota! Have a great day!

November 15, 2023

All my interactions were professional, clear, and kind. I felt very well taken care of and my car is running great. More

by rochellestiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
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Nov 15, 2023 -

Shelor Toyota responded

We're so glad to know that you had a positive experience with us at Shelor Toyota and your car is running great. Thank you for sharing this feedback, we appreciate it!

November 14, 2023

My first service. Staff was very friendly and helpful. Looking forward to working with you! More

by robin.campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
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Nov 15, 2023 -

Shelor Toyota responded

This feedback has totally made our day! Thank you from all of us at Shelor Toyota!

November 12, 2023

Corey was very helpful and patient. Process was really easy. 2nd vehicle purchased from Corey Harris at Shelor. Great experience. More

by Chris S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Harris.
Report | Print
Nov 13, 2023 -

Shelor Toyota responded

Chris, it's great to know that Corey provided you with such a positive experience at Shelor Toyota. We're glad the process was easy for you and we appreciate your continued support!

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