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Shelor Toyota

Christiansburg, VA

4.8
1,998 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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1,998 Reviews of Shelor Toyota

August 06, 2022

I was very happy with the knowledgeable and courteous service I received from Shelor Toyota. More

by angieroberts0370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Niles
Aug 08, 2022 -

Shelor Toyota responded

We're thrilled our team could welcome you with friendly and professional assistance! Thanks for choosing Shelor Toyota!

August 04, 2022

Brian was very nice and understanding with my situation. I would recommend people to shop there. More

by Pamelabragg67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Steve
Aug 04, 2022 -

Shelor Toyota responded

Your recommendation means a lot to us! Thanks for giving Brian a shout-out and for choosing Shelor Toyota!

August 03, 2022

Efficient service, friendly staff. And the waiting area is always clean and confortable. Highly recommend Shelor Toyota. More

by Mforrest24541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
Aug 04, 2022 -

Shelor Toyota responded

Thanks for supporting Shelor Toyota with your review! We're delighted our team has welcomed you with courteous assistance and an accommodating waiting area. We look forward to working with you again down the road!

August 01, 2022

Brian was great, he kept us in the loop thru out the whole ordering process. He did his best to streamline the entire purchase process as we had a long drive home. He explained and went over the vehicle More

by the o's
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Love
Aug 01, 2022 -

Shelor Toyota responded

It makes us proud to hear what an awesome job Brian did with keeping you updated and informed throughout your purchasing process! We will definitely let him know you appreciated his stellar customer service. Thank you for your business from all of us at Shelor Toyota!

August 01, 2022

Very friendly and organized, didn't take long to conduct business. But a little disappointed with the truck I purchased, had problems on the trip home. In less than 50 miles up the road the pre-co More

by Barney247
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian love
Aug 01, 2022 -

Shelor Toyota responded

We are sorry to see that your new truck is experiencing difficulty and I would like to see what I can do to get you back on the road in a timely manner. Please feel free to give us a call at your earliest convenience and I will be happy to address any issues that are occurring. Thank you for your feedback, Customer Relations – cr@shelor.com

August 01, 2022

They were very helpful when I called about my problem. Told me where to go to get my battery key replaced. The young man who helped me was very pleasant and solved my problem in a very short period of t More

by Tineytucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl
Aug 01, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Shelor Toyota team. With regard to the rest of your feedback, we apologize for the trouble you had locating our store and will be sure to help fix things by your next visit. If there is anything more we can do to assist you, please feel free to reach out!

July 30, 2022

Stephen was very knowledgeable and a delight to work with. Dealership was clean and I highly recommend them if in market for a Toyota. More

by Solomix36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lancaster
Aug 01, 2022 -

Shelor Toyota responded

Stephen and the team are always happy to help you out! Thanks for supporting Shelor Toyota and we will see you next time!

July 29, 2022

It’s always a pleasure doing business with the folks at Shelor. I recommend them to anyone looking to buy a new or used car. More

by kevinwsiers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwaku
Jul 29, 2022 -

Shelor Toyota responded

Thanks for your praise! We are overjoyed to consistently deliver fantastic service and are grateful for your recommendation to others. We look forward to working with you again at Shelor Toyota!

July 29, 2022

Great Service and all the sales Rep are so friendly and answer your questions patiently . Great team . More

by Srinath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverley Messick
Jul 29, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

July 29, 2022

The staff are extremely friendly and helpful and my service was done in a timeous manner More

by Jens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Aug 01, 2022 -

Shelor Toyota responded

Thanks for your praise! We're thrilled our team welcomed you with courteous, prompt assistance. We hope to see you again at Shelor Toyota!

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