Back

Shelor Toyota

Christiansburg, VA

4.8
2,001 Reviews

2230 Roanoke St

Christiansburg, VA

24073

Directions

By Type

2,001 Reviews of Shelor Toyota

July 27, 2022

Folks were kind, pleasant, very helpful and easy to work with, no pressure Great experience! More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Harrison, Beverley Messick, Mark ?
Jul 28, 2022 -

Shelor Toyota responded

Tim, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

July 26, 2022

Nice helpful people and they get to work fiarly quick and get things done. was very satisfied with the work, as usual More

by rollertunes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Jul 27, 2022 -

Shelor Toyota responded

Thanks for your praise! We're so glad our team welcomed you back with the courteous, prompt assistance you've come to expect at Shelor Toyota. Until next time!

July 25, 2022

The service was great! Always friendly and explain the details of all that was completed on my vehicle. More

by hbvebv1991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Niles
Jul 25, 2022 -

Shelor Toyota responded

Our team is always happy to help you out! Thank you so much for choosing Shelor Toyota and we will see you next time!

July 25, 2022

Excellent service I would recommend this service team to anyone needing maintenance on their Toyota. Eric made sure I was in the loop throughout the visit. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 26, 2022 -

Shelor Toyota responded

We are happy to hear from you, David! Thank you for choosing Shelor Toyota and for sharing your kind words about Eric. Drive safely until we see you again!

July 25, 2022

Was a very busy day the staff handled it with out skipping a beat very professional attitude. More

by jilegg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki
Jul 26, 2022 -

Shelor Toyota responded

We are happy to hear that our team gave you a five-star experience! Thank you for choosing Shelor Toyota and for sharing your kind review. Safe travels until we see you again!

July 23, 2022

I was given complimentary oil change when I bought the vehicle. I took my vehicle to Shelor Quick Lane Service Center they changed my oil and pumped up my tires without me asking them. More

by Brammerb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl
Jul 25, 2022 -

Shelor Toyota responded

We're thrilled that the Shelor Toyota team went above and beyond to make sure your buying process went off without a hitch. Thanks so much for stopping in. Enjoy!

July 22, 2022

Initially, there was a little confusion regarding the extended warranty on my parents 2018 Nissan Frontier. After voicing my concerns regarding the matter, Shelors responded and was immediately ready to More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patsy and Bryan
Jul 22, 2022 -

Shelor Toyota responded

Thank you for the great review! We are thrilled to hear that the Shelor Toyota team was able to assist with your vehicle and get the job done. We will be sure to pass on the kind words to Patsy and Bryan. We are wishing your parents safe travels in their 2018 Nissan Frontier and we hope to see you back again down the road!

July 22, 2022

Great experience with Kay on purchase of my RAV-4 XLE Premium hybrid at Shelor. And very happy with the car, so far! More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay, Rodney
Jul 22, 2022 -

Shelor Toyota responded

Chuck, thank you for the great review! We are so glad to hear that Kay delivered such a successful purchase experience. Drive safely in your 2022 Toyota RAV4 Hybrid XLE Premium, and we hope to see you back again down the road!

July 22, 2022

Dustin did a great job on my Toyota Avalon. He gave me lots of info and things to consider. I really appreciate that. Professional and on time. More

by Blacksbg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Jul 22, 2022 -

Shelor Toyota responded

Thank you for the great review! We are thrilled to hear that Dustin delivered a successful experience. Safe travels in your Toyota Avalon and we hope to see you back at Shelor Toyota!

July 21, 2022

Kept truck 3 months _ not repaired. Would'nt return calls. alful customer service. I had to get the truck towed to another repair shop, they saids they couldn't get parts ,the other sho More

by rachellorane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service department
Jul 25, 2022 -

Shelor Toyota responded

We're disappointed to see your review. This doesn't sound like the efficient and responsive service we expect from our team and we apologize for any delay in communication and repair work. We appreciate your feedback and will use it to improve future experiences for our guests. If there's anything you'd like to add, please reach out to Customer Relations at cr@shelor.com. Thank you.

...
65
...