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Shelor Toyota

Christiansburg, VA

4.8
1,996 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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1,996 Reviews of Shelor Toyota

March 28, 2022

When I got there early fro my appointment on my new truck service Dustin came out told me he would take care of me ,I was there a little bit he came got told me it was ready, took me back explain everything More

by mountainguy500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin in service
Mar 28, 2022 -

Shelor Toyota responded

Thank you for this great review. We are glad that the team took excellent care of your truck. It's awesome to hear that Dustin was informative and great to work with. See you again down the line here at Shelor Toyota!

Mar 28, 2022 -

mountainguy500 responded

I love my Toyota Tacoma its awesome an this great dealership to back it up in case of a problem, thanks so much

March 28, 2022

When I got there early fro my appointment on my new truck service Dustin came out told me he would take care of me ,I was there a little bit he came got told me it was ready, took me back explain everything More

by mountainguy500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin in service
Mar 28, 2022 -

Shelor Toyota responded

Thank you for the great review. We're glad that we helped score you an awesome new truck, congrats, and thanks for sharing. We will see you again down the line, and we appreciate your kind words here at Shelor Toyota!

March 27, 2022

Great dealership. My salesman was very knowledgeable about the car I was purchasing. He provided a tutorial on all the car features and offered a follow up tutorial i More

by jdwims
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lancaster
Mar 27, 2022 -

Shelor Toyota responded

We're more than happy to provide our guests with all the tools and information they need to drive their new vehicle with confidence. We're happy that our thorough orientations are so appreciated, and the whole Shelor Toyota team wishes you many safe miles on the road ahead!

March 26, 2022

Brian was polite, easy to work with. He kept us informed with our expected delivery date then arrival of our new car! The car was prepped and ready to go when we got to the dealership. More

by KellyR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baringer
Mar 26, 2022 -

Shelor Toyota responded

Kelly, what a fantastic review of Brian's dedicated and personalized care! We're glad to hear he kept you informed as your delivery progressed and that you received a thorough orientation when it arrived. The Shelor Toyota team was more than happy to assist you with your search, and we wish you many safe miles on the road ahead!

Mar 26, 2022 -

KellyR responded

I forgot to add that we actually live three (3) hours away and choose to buy HERE at SHELOR because Brian was so nice, not pushy, and found what I wanted. (Not easy to do today with such a limited stock!!!)

March 24, 2022

Dedication to returning customers, desire to satisfy, easy scheduling, competent servicing, and fabulous customer service. Thanks, Tammy! More

by rhancock_24084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy
Mar 24, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you are confident in Tammy and the Shelor Toyota team to get the job done. Drive safely, and we hope to see you back again down the road!

March 23, 2022

Matt Moore was so great! !! We had a unique time frame due to closing on our new home, he stayed 3 1/2 hours past his schedule to ensure my wife got her car. Best car buying e More

by Lesexton0304
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Moore
Mar 23, 2022 -

Shelor Toyota responded

You can always rely on the Shelor Toyota team to listen carefully to your needs and to go the extra mile to ensure they're met! We'll be sure to tell Matt that his dedication meant a great deal to you, and the whole team here wishes you many safe miles on the road ahead in your new car!

March 22, 2022

Great experience! Really made it easy! They kept me updated and went the extra mile to make sure my vehicle was what I wanted. More

by Jrobs2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Moore
Mar 22, 2022 -

Shelor Toyota responded

We are delighted the Shelor Toyota sales team welcomed you into our dealership and provided a seamless car-buying experience. Enjoy your new ride!

March 22, 2022

I always appreciate the service and professionalism of Shelor Toyota. My only complaint is: why do they have to change the radio station on my car radio? If the person moving the car doesn't like my class More

by jerome diffell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 23, 2022 -

Shelor Toyota responded

Jerome, thank you for the review! We are glad to hear that the Shelor Toyota team was able to get the job done. With regard to the rest of your feedback, I apologize for the inconvenience regarding your radio station. I assure you that I will share this feedback with my team so we can improve in the future. If there is anything more I can do to assist you or better your visit, please don't hesitate to reach out to us directly. Thank you. Contact: Customer Relations – cr@shelor.com

March 17, 2022

Dealing with John was a pleasure. He was honest and helpful in every way. He was patient with my wife in explaining every detail of our new Sienna, and there are many details. It was More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nixon
Mar 18, 2022 -

Shelor Toyota responded

Mike, we are delighted to read your review of John and our team! Thank you for choosing Shelor Toyota and for stopping by to share your experience. We wish you and your wife many happy miles in your new Toyota Sienna!

March 17, 2022

Excellent service! Service personnel were professional. Service was completed in a timely manner. Clean and comfortable waiting area More

by Sflhometenders
Recommend Dealer
Yes
Employees Worked With
Dustin
Mar 18, 2022 -

Shelor Toyota responded

We are thrilled that our team delivered such efficient, top-notch service! Thank you for choosing Shelor Toyota and for stopping by to share your experience. We look forward to your next visit!

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