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Shelor Toyota

Christiansburg, VA

4.8
2,012 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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2,012 Reviews of Shelor Toyota

April 03, 2022

Mike Mundy & Bev went ABOVE & BEYOND for our perfect truck. They were very informative and showed us every perk of the vehicle. We could not ask for a better experience More

by Crystal R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mundy, Bev Messick
Apr 04, 2022 -

Shelor Toyota responded

Mike and Bev are happy to see that you loved your car-buying experience, Crystal! Thank you so much for supporting Shelor Toyota and congrats on your new ride!

April 01, 2022

Very easy to work with. Knowledgeable staff. Matt Moore was great to work with. Process was painless, even in this crazy market. More

by larry.parlo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Moore
Apr 01, 2022 -

Shelor Toyota responded

Thanks, Larry, for the five-star review for Shelor Toyota! We appreciate you taking the time to give Matt a shoutout, and we hope you enjoy your new ride. Congratulations!

March 29, 2022

Fast, efficient, helpful, and inexpensive. Shelor Toyota helped me walk through their TotalCare new car free preventive maintenance program to save me money. And the made good on a tire hazard More

by eddd41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Mar 29, 2022 -

Shelor Toyota responded

This review is music to our ears! Thank you for choosing Shelor Toyota and for stopping by to share your feedback about Dustin and the team. Drive safely until we see you again!

March 29, 2022

Shelor Service Center is by far the best service center for my Toyota. I live in Roanoke and still take the trip to see them in Christiansburg to service mr car due to their outstanding customer service an More

by lorin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Mar 29, 2022 -

Shelor Toyota responded

Lorin, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

March 29, 2022

Matthew Moore was great. Not pushed, kind, polite, knowledgeable about the cars, and helpful. The showroom spacious, so clean. Convenient to snacks and restrooms. We love t More

by Mc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moore, Chad
Mar 30, 2022 -

Shelor Toyota responded

We're honored to have earned your recommendation at Shelor Toyota! Delivering informative and courteous care during the purchase process is always our goal, and we're happy to hear we're succeeding. Thank you for your kind words about Matthew and the team, and congratulations on your new vehicle!

March 28, 2022

Brian Love has sold me two of three vehicles I’ve bought in the last year. He is professional and very good at what he does. He’s very caring in my needs and even delivered the last one to my home himself More

by dmercier65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Love
Mar 28, 2022 -

Shelor Toyota responded

Thank you so much for your repeat business! We are delighted that you've had two great experiences working with Brian and we truly appreciate you taking time to share this feedback. Safe travels in your new ride! - Shelor Toyota team

March 28, 2022

When I got there early fro my appointment on my new truck service Dustin came out told me he would take care of me ,I was there a little bit he came got told me it was ready, took me back explain everything More

by mountainguy500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin in service
Mar 28, 2022 -

Shelor Toyota responded

Thank you for this great review. We are glad that the team took excellent care of your truck. It's awesome to hear that Dustin was informative and great to work with. See you again down the line here at Shelor Toyota!

Mar 28, 2022 -

mountainguy500 responded

I love my Toyota Tacoma its awesome an this great dealership to back it up in case of a problem, thanks so much

March 28, 2022

When I got there early fro my appointment on my new truck service Dustin came out told me he would take care of me ,I was there a little bit he came got told me it was ready, took me back explain everything More

by mountainguy500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin in service
Mar 28, 2022 -

Shelor Toyota responded

Thank you for the great review. We're glad that we helped score you an awesome new truck, congrats, and thanks for sharing. We will see you again down the line, and we appreciate your kind words here at Shelor Toyota!

March 27, 2022

Great dealership. My salesman was very knowledgeable about the car I was purchasing. He provided a tutorial on all the car features and offered a follow up tutorial i More

by jdwims
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lancaster
Mar 27, 2022 -

Shelor Toyota responded

We're more than happy to provide our guests with all the tools and information they need to drive their new vehicle with confidence. We're happy that our thorough orientations are so appreciated, and the whole Shelor Toyota team wishes you many safe miles on the road ahead!

March 26, 2022

Brian was polite, easy to work with. He kept us informed with our expected delivery date then arrival of our new car! The car was prepped and ready to go when we got to the dealership. More

by KellyR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baringer
Mar 26, 2022 -

Shelor Toyota responded

Kelly, what a fantastic review of Brian's dedicated and personalized care! We're glad to hear he kept you informed as your delivery progressed and that you received a thorough orientation when it arrived. The Shelor Toyota team was more than happy to assist you with your search, and we wish you many safe miles on the road ahead!

Mar 26, 2022 -

KellyR responded

I forgot to add that we actually live three (3) hours away and choose to buy HERE at SHELOR because Brian was so nice, not pushy, and found what I wanted. (Not easy to do today with such a limited stock!!!)

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