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Shelor Toyota

Christiansburg, VA

4.8
2,012 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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2,012 Reviews of Shelor Toyota

March 24, 2022

Dedication to returning customers, desire to satisfy, easy scheduling, competent servicing, and fabulous customer service. Thanks, Tammy! More

by rhancock_24084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy
Mar 24, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you are confident in Tammy and the Shelor Toyota team to get the job done. Drive safely, and we hope to see you back again down the road!

March 23, 2022

Matt Moore was so great! !! We had a unique time frame due to closing on our new home, he stayed 3 1/2 hours past his schedule to ensure my wife got her car. Best car buying e More

by Lesexton0304
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Moore
Mar 23, 2022 -

Shelor Toyota responded

You can always rely on the Shelor Toyota team to listen carefully to your needs and to go the extra mile to ensure they're met! We'll be sure to tell Matt that his dedication meant a great deal to you, and the whole team here wishes you many safe miles on the road ahead in your new car!

March 22, 2022

Great experience! Really made it easy! They kept me updated and went the extra mile to make sure my vehicle was what I wanted. More

by Jrobs2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Moore
Mar 22, 2022 -

Shelor Toyota responded

We are delighted the Shelor Toyota sales team welcomed you into our dealership and provided a seamless car-buying experience. Enjoy your new ride!

March 22, 2022

I always appreciate the service and professionalism of Shelor Toyota. My only complaint is: why do they have to change the radio station on my car radio? If the person moving the car doesn't like my class More

by jerome diffell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 23, 2022 -

Shelor Toyota responded

Jerome, thank you for the review! We are glad to hear that the Shelor Toyota team was able to get the job done. With regard to the rest of your feedback, I apologize for the inconvenience regarding your radio station. I assure you that I will share this feedback with my team so we can improve in the future. If there is anything more I can do to assist you or better your visit, please don't hesitate to reach out to us directly. Thank you. Contact: Customer Relations – cr@shelor.com

March 17, 2022

Dealing with John was a pleasure. He was honest and helpful in every way. He was patient with my wife in explaining every detail of our new Sienna, and there are many details. It was More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nixon
Mar 18, 2022 -

Shelor Toyota responded

Mike, we are delighted to read your review of John and our team! Thank you for choosing Shelor Toyota and for stopping by to share your experience. We wish you and your wife many happy miles in your new Toyota Sienna!

March 17, 2022

Excellent service! Service personnel were professional. Service was completed in a timely manner. Clean and comfortable waiting area More

by Sflhometenders
Recommend Dealer
Yes
Employees Worked With
Dustin
Mar 18, 2022 -

Shelor Toyota responded

We are thrilled that our team delivered such efficient, top-notch service! Thank you for choosing Shelor Toyota and for stopping by to share your experience. We look forward to your next visit!

March 16, 2022

Brian Love was helpful, respectful, and professional. We had a positive experience there today getting our Hybrid Rav4. More

by J.O.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Love
Mar 16, 2022 -

Shelor Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Brian and the Shelor Toyota team. Drive safely in your Toyota Hybrid RAV4, and we hope to see you back again down the road!

March 15, 2022

Bought a new vehicle here with lifetime inspection. My vehicle failed inspection due to windshield wipers. Seriously? I had heard something would be found wrong so I made sure to check out vehicle to m More

by Sally311
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tammy & Matthew
Mar 30, 2022 -

Shelor Toyota responded

Sally, we are sorry to hear that you did not have a more successful visit. We strive to deliver a seamless and accommodating experience for our guests, and we do not run our business to mislead or inconvenience them. We would appreciate the chance to speak with you to see what more we can do to help clear things up. If you are willing to discuss this further, please feel free to reach out. Thank you, Customer Relations – cr@shelor.com

March 15, 2022

Great service, prompt with follow up contact for questions. Very courteous and knowledgeable about the vechild. More

by esad72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Mar 15, 2022 -

Shelor Toyota responded

Thank you for taking the time to review us! We strive to deliver seamless and straightforward service, and it is wonderful to hear that this was reflected in your time working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

March 15, 2022

It was a very enjoyable experience working with Michelle Vaught during our recent purchase of a new 2022 Tundra. We shared a lot of laughs and actually had fun working thru the acquisition process. We highl More

by ronanddebp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Vaught
Mar 15, 2022 -

Shelor Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Michelle and the Shelor Toyota team. Drive safely in your new 2022 Toyota Tundra, and we hope to see you back again down the road!

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