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Shottenkirk Chrysler Dodge Jeep Ram Granbury

Granbury, TX

Overview
Employees
Reviews
Vehicles
4.5
458 Reviews
Thank You for Choosing Shottenkirk CDJR Granbury The team at Shottenkirk CDJR Granbury would like to welcome you to our dealership in Granbury, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Granbury, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, Ram service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Granbury count on the high-quality vehicles and services found at Shottenkirk CDJR Granbury, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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4970 E US Hwy 377

Granbury, TX

76049

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Showing 458 reviews

April 11, 2024

Pretty good and quick buying process. Messi was a pleasure to work with. Good overall experience. More

by MCOUL95
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Messi Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

Helpful
April 07, 2024

The biggest turn off about car lots are the extra charges that you apply. I got’’em money!!! More

by KKOENNING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
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Apr 08, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Granbury

Helpful
April 05, 2024

Do not buy from these crooks. I have never had so many things changed after I signed the paperwork. I feel sorry for the sales people who are trying to make a profit when the fina More

by tallow.01-turnoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kirk Wood
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-945-6162 and ask for one of our managers.

Apr 08, 2024 -

tallow.01-turnoff responded

I have called multiple times asking for a general manager. They always say they are unavailable.

Helpful
April 04, 2024

I had a great experience with this dealership, courteous and professional, no pressure was on me to make my purchase. The atmosphere was comfortable More

by KCOLESROUTLAW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew was my salesman and is not on the list , but I would give him 5 stars
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Apr 05, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

Helpful
April 03, 2024

They , particularly Mr Osborne, helped immensely in a difficult process. Their delivery process was great. Thank you all very much . More

by DAN.G.KERNAGHAN
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Messi Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Granbury!

Helpful
March 31, 2024

I was provided excellent service and professionalism. Thank you for checking my vehicle for needed updates to ensure my ride is safe. I do appreciate the reminders when maintenance is needed. More

by Golden Girl
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Granbury!

Helpful
March 31, 2024

Everyone was great, I communicated what I needed to happen for me to drive home my TRX. They went above and beyond to make it happen!! Big thanks to my sells rep who even got me a TRX hat!! I will defi More

by MMURILLO817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Bayless
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

Helpful
March 30, 2024

Great and easy to work with and very professional , worked very well with me and to great care of me More

by KCOLESROUTLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Mar 31, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Granbury!

Helpful
March 25, 2024

charged me a fee i was not alerted to and not happy about. probably won't be back. More

by jjmccowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Andrade
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Mar 26, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-945-6162 and ask for one of our managers.

Helpful
March 24, 2024

good people great dealership very friendly can not say enough good things about this dealership nice work keep up the good work More

by RRILEY1281
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Granbury in the future!

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