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Shottenkirk Desert Lexus

Cathedral City, CA

4.9
413 Reviews

67855 East Palm Canyon Drive

Cathedral City, CA

92234

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Showing 413 reviews

July 03, 2026

Always greeted professionally. Accurate estimates, service time is always good, and Lexus representatives are experienced and knowledgeable. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Rivera
Jul 03, 2026 -

Shottenkirk Desert Lexus responded

It’s wonderful to hear our team always greets you professionally while providing accurate estimates. We’re glad our Lexus specialists deliver knowledgeable support and efficient service times. Thank you for entrusting us with your vehicle. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

July 02, 2026

The service department always goes above and beyond. Santos is amazing and this time Andrik did a fantastic job taking care of us. I would buy another car from them based solely on the service departmen More

by Gcairns66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos and Andrik
Jul 02, 2026 -

Shottenkirk Desert Lexus responded

Hello, we appreciate your feedback on the Lexus IS 350 service. It’s great to know our service department went above and beyond to take care of you. We look forward to assisting you again, whether for maintenance or a future Lexus purchase. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

June 29, 2026

I’ve had 5 prior Lexus purchased in NO CA. This dealer ship is far superior. More

by Brusaschetti
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
Jun 29, 2026 -

Shottenkirk Desert Lexus responded

Your loyalty after five prior Lexus experiences speaks volumes. We’re honored our team’s service on your NX 450h+ surpassed expectations. Johnny is thrilled by your feedback and we look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

June 29, 2026

Gabriel was an excellent salesperson and provided great customer service. Sales Manager was also excellent and even your Finance person Mo was great. More

by hxjc1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mindy Menjivar, Mo Attia
Jun 29, 2026 -

Shottenkirk Desert Lexus responded

We’re grateful for the five-star rating and for sharing your experience. It’s rewarding to hear that our sales and finance teams, especially Mo, made your purchase of a pre-owned Lexus RX 450h smooth. If there’s anything else you need, just let us know and enjoy the ride. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

June 26, 2026

My fist time visiting and was impressed with the professionalism and customer service. My vehicle was completed timely and as promised. More

by Iavilaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrián Colón
Jun 26, 2026 -

Shottenkirk Desert Lexus responded

Thank you for trusting us with your Lexus GX 550 on your first visit. We’re glad our team’s professionalism and service met your expectations and that your vehicle was completed as promised. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

June 23, 2026

Adrian was very helpful. I enjoyed the service I received. I do appreciate my SUV being watched l. Thank you. More

by efperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Jun 23, 2026 -

Shottenkirk Desert Lexus responded

We appreciate your positive feedback on the service for your Lexus GX 460. We’re glad you felt confident knowing your SUV was monitored throughout its visit. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

June 22, 2026

I recently purchased a 2023 Lexus RX 350, and I couldn’t be happier with my experience! From start to finish, the team at Lexus made the entire process easy, enjoyable, and stress-free. Everyone was prof More

by Zoila702
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Soriano, Mo Attia, Jorge Esquivel
Jun 23, 2026 -

Shottenkirk Desert Lexus responded

It’s wonderful to hear that your experience buying your used 2023 Lexus RX 350 was smooth and enjoyable. Our team enjoyed guiding you through each step without any pressure. Thank you for recommending us, and enjoy the luxury and comfort of your RX 350! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

June 22, 2026

I brought my car in for a routine first service check and had a great experience. They were friendly and efficient. I will continue to bring the car back for any future service needs. More

by Bankruptcyguy99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
Jun 22, 2026 -

Shottenkirk Desert Lexus responded

Thank you for trusting us with your Lexus ES 350’s first service. We’re pleased our team could provide friendly, efficient care. We look forward to supporting your future service needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

June 19, 2026

I went there for 50,000 mile service on my 2020 ES 350 and my service advisor was Christian, I have been helped by Christian and each time it’s the same excellent service that I receive when I go to your More

by Chaplainsundeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Jun 20, 2026 -

Shottenkirk Desert Lexus responded

It’s fantastic to hear your Lexus ES 350 received such thorough care during its 50,000-mile service and came back looking detailed. We’re glad our service advisor provided clear explanations and expert support. Thank you for recommending us to your friends. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

June 19, 2026

Excellent service and accommodation and attitude Recommend the wonderful car Appreciate the price and trade in value and loan More

by r Himelman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel , Sean Marchese, Mo Attia
Jun 19, 2026 -

r Himelman responded

As above

Jun 21, 2026 -

Shottenkirk Desert Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

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