Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Shottenkirk Ford Granbury
Granbury, TX
997 Reviews
Welcome to Shottenkirk Ford Granbury
When you choose Shottenkirk Ford Granbury over other dealers in Granbury, you choose a lifelong partnership. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on our dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 997 reviews
April 20, 2024
Beau was great from start to finish, a real class act guy. We would definitely do business again with him! ****Beau, your parents are adorable🪴!**** guy. We would definitely do business again with him! ****Beau, your parents are adorable🪴!**** More
by BRITNEYM80’
Verified CustomerEmployees Worked With
Helpful April 19, 2024
I have confidence the service will be done quickly and correctly. Nice people with good communication skills. correctly. Nice people with good communication skills. More
by p stroempl
Employees Worked With
April 19, 2024
Charles Brockman is a pleasure to work with. Everyone is helpful and courteous and informed Everyone is helpful and courteous and informed More
by Judy
Employees Worked With
April 18, 2024
Fino was very courteous and professional from start to finish, no pressure he just tried to answer all our questions and make sure we understood everything. Would buy from again. finish, no pressure he just tried to answer all our questions and make sure we understood everything. Would buy from again. More
by JASHMORE
Employees Worked With
April 17, 2024
Melissa is always amazing! Everyone I know with a Ford I refer to her. She is the best! Everyone I know with a Ford I refer to her. She is the best! More
by Msmallwood
Employees Worked With
April 14, 2024
Best experience buying a vehicle in my adult life! Tom, Beau, Mike, and Brian did an amazing job, getting me into my dream Explorer!no hard selling, no unnecessary add ons, just the upmost respect for Tom, Beau, Mike, and Brian did an amazing job, getting me into my dream Explorer!no hard selling, no unnecessary add ons, just the upmost respect for my wants and needs! If y’all are in the market for a vehicle, you cannot go wrong! They have earned my business from here on out! More
by SISCOKID1965
April 13, 2024
Great! Everyone there was friendly, courteous, knowledgeable, and professional. I was very pleased with my auto purchase. My salesperson was very helpful an Everyone there was friendly, courteous, knowledgeable, and professional. I was very pleased with my auto purchase. My salesperson was very helpful and understanding. More
by samrodgers1943
Employees Worked With
Other Employees :
Larson
April 13, 2024
Melissa was very respectful and accommodating, however the service was extremely slow as well as pricy. the service was extremely slow as well as pricy. More
by Randy McEntire
April 11, 2024
The service center has very friendly and attentive personnel. They got me in and out in the time they had quoted me. personnel. They got me in and out in the time they had quoted me. More
by Angelakimbrewer
April 10, 2024
Our overall experience at Shottenkirk Ford was good. Beau, Matt Roth and Brian did a great job working with us on our purchase. However, the experience with Mike, the finance representative was one of Beau, Matt Roth and Brian did a great job working with us on our purchase. However, the experience with Mike, the finance representative was one of the worst customer service experiences we ever experienced. He did not stand great us when we entered his office and did not acknowledge my wife’s presence. He never mad eye with either of us until I declined the additional warranty on electronics. At that point he basically looked at me and inferred I was an idiot. He was extremely condescending. He didn’t explain any of the paperwork and just said sign this and write a check for this amount. He did say a a good rest of your day when the transaction was completed but did not thanks or shake hands before we left. I’m have why he was so rude other than the assumption that he was angry because he didn’t make money off us financing the truck or buying additional warranties. My wife was very close to walking away from this transaction because of Mike’s terribly unprofessional performance. More
by FORRESTJ.HUNTER
