Shottenkirk Ford Granbury

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Very pleasant non-confrontational transaction pleased with the sales staff the management and the finance and insurance department. Y’all did a good job made me happy. A good deal is a state of mind in m with the sales staff the management and the finance and insurance department. Y’all did a good job made me happy. A good deal is a state of mind in my mind is in a good state. Thank you again. More

Fantastic. Great to deal with salesman. Greg Dickerboom. Remove low jack as a added fee. Helpful, answered questions. Listened to what kind of car we were inter Great to deal with salesman. Greg Dickerboom. Remove low jack as a added fee. Helpful, answered questions. Listened to what kind of car we were interested in and worked with us. Spent over a month telling us of cars, in our price range we might be interested in. Realized and accepted our budget. Not the first car we have bought from the dealership or this salesman. Made sure the car was as good as it could be before we drove off. Hard working people on a busy Labor Day weekend to take care of the car mechanical checks and detailing. Comfortable offices and environment. More

Great and sincere service interaction. Communication is timely and accurate. They show they care about your problem. Communication is timely and accurate. They show they care about your problem. More

Fantastic. Best i have ever been t0. Very professional courteous and friendly. I dealt with Kane. He was great. Best i have ever been t0. Very professional courteous and friendly. I dealt with Kane. He was great. More

I can’t say enough about how well we were treated from the purchasing of our vehicle, to the upgrades we had added- but especially the service center. We are never left to question or wonder what is best the purchasing of our vehicle, to the upgrades we had added- but especially the service center. We are never left to question or wonder what is best for our vehicle, nor do we feel pressured to purchase unnecessary things. Working with Matthew Jewett in the service area is top notch. He is prompt, communicates well and sends timely reminders and check ins. Matthew is who brought us to Shottenkirk, and he is a big reason we continue to do business with them. More

The service team is very friendly and is quick to get you taken care of. The wait times are very acceptable. taken care of. The wait times are very acceptable. More

My service experience was phenomenal. Denise Bone was instrumental in providing a solution to my situation and Matt Roth ensured I received top notch service from the service department. Denise Bone was instrumental in providing a solution to my situation and Matt Roth ensured I received top notch service from the service department. Thanks for a job well done. I will be back! More

I am highly disappointed with the service department at Shottenkirk Ford Granbury. I brought my vehicle in for maintenance, but the communication was terrible, and the work took much longer than promised. Shottenkirk Ford Granbury. I brought my vehicle in for maintenance, but the communication was terrible, and the work took much longer than promised. To make matters worse, the underlying issue was not properly resolved the first time. The customer service here needs serious improvement, and I will be taking my vehicle elsewhere in the future." More

Very professional and friendly. Went the extra mile will be a repeat customer from now on Went the extra mile will be a repeat customer from now on More