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Shottenkirk Ford Granbury - Service Center

Granbury, TX

4.5
869 Reviews

869 Reviews of Shottenkirk Ford Granbury - Service Center

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November 12, 2024

Nice, and friendly staff. Honest and transparent, had no issues while car was being looked at and repaired More

by F150JACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 11, 2024

Quick service, nice techs and an overall easy process made the experience great, I didn't wait long with an appointment and had a positive experience More

by nintendocrescendo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Granbury!

November 01, 2024

Great customer service and care. You bring your "A game" as a customer, They bring thier "A game" as a business and a dealership. Very pleasant and accomodating. More

by PAPED56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Smalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

November 01, 2024

The service department here does a great job at getting you in and out. They are friendly and helpful. More

by t92lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 01, 2024

The service was great! Short wait time and very attentive workers! Will be back for more services! More

by presley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Marler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Shottenkirk Ford Granbury responded

Presley, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

October 31, 2024

Picking up my truck & bring it back is Great for the vehicle owner. For someone that really doesn’t have time it is truly a brilliant idea. More

by criderranch2@yahoo.com
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 01, 2024 -

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

October 31, 2024

It was easy and convenient to schedule an appointment. Everyone is very polite and customer oriented. They explained what needed to be done and what the expense would be. More

by VICKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Shottenkirk Ford Granbury responded

VICKY, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Granbury!

October 31, 2024

Tyler did a good job. Appreciate your help perfect. shottenkirk Ford is a great dealership. Great customer service thank you again. More

by ronleecofer
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tyler Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

October 31, 2024

Service was quick, friendly and responsive as always. Will be back for service again. Shottenkirk Ford is the best. More

by CATES0708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Bohrman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Smalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Holtzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lancaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Marler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Dyer
Nov 01, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 30, 2024

I went to the dealership to schedule a recall inspection and look for a new vehicle. I was greeted by Carlson at the front door and after a respectful vist was escorted to service. After a quick meeting w More

by Red061
Recommend Dealer
Yes
Employees Worked With
Billy Bohrman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlson Shaw 5 Stars
Oct 31, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

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