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Shottenkirk Honda of Cartersville

Cartersville, GA

Overview
Employees
Reviews
Vehicles
4.7
6,263 Reviews
Our new and pre-owned Honda dealership in Cartersville, Georgia looks forward to providing for the trade-in, purchase and service needs of all drivers in Bartow County, so don't hesitate to get in touch with us today. As your local Honda dealer, we're here to not only meet but exceed your expectations, and encourage you to reach out to learn more about the positive impact we can have on your new Honda Civic purchase process! Our Honda sales department can introduce you to the Accord trim model that fulfills all of your new car search requirements while our loan professionals start to negotiate the competitive financing terms you're looking for. In need of an oil change for your Odyssey or genuine vehicle components for your CR-V? Our Honda service and parts departments are standing by, ready to assist! Learn more about our new and pre-owned Cartersville, GA Honda dealer right here on our website or simply drop by to speak with our friendly professionals in person. We look forward to welcoming you to Shottenkirk Honda of Cartersville soon!
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539 E Main St

Cartersville, GA

30121

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Showing 6,263 reviews

May 02, 2023

Service was provided in a professional manner and at the quoted cost with no issues More

by TATOWNE815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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May 02, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 01, 2023

Ginger was great. They really worked hard to try and figure my issue. The service tech even came out and talked it over with me and after our talk asked if he could More

by RLD251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Report | Print
May 01, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ginger met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

May 01, 2023

My appt was at 930 am and I was told I was going to have to wait several hrs. I didn’t get out of there til 1130 am. That isn’t acceptable. More

by HEATHERFRIZZELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t see the person that helped me
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May 04, 2023 -

Shottenkirk Honda of Cartersville responded

Heather, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 01, 2023

The only complaint I have for this visit is waiting 2. 5 hours for an oil change that I had an appointment for. They were busy but an appointment shouldn’t have to wait for walk ins. More

by MAXPAYNYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Shottenkirk Honda of Cartersville responded

Max, We're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

May 01, 2023 -

MAXPAYNYA responded

Chris Payne 2012 Crosstour I’ll add the staff I engaged with was great.

April 30, 2023

No issues to speak of. Customer service was great, quick response and work completion. Why is there a 15 word minimum. More

by MCKEISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Report | Print
May 02, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 29, 2023

Takes to long to get a appointment when I need it, and the wait for express oil change is too long. More

by JRFREWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Flanigan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Damien Brooks
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May 03, 2023 -

Shottenkirk Honda of Cartersville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 29, 2023

Professional and efficient service. Took time to clearly explain everything to me. I’m totally pleased. More

by RPOEFOLKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell, Damien Brooks
Report | Print
Apr 30, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

April 29, 2023

It took me less than 5 minutes to schedule an appointment for an oil change! More

by MACKEYJ09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
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Apr 30, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 28, 2023

Everyone was polite, friendly, and professional. And, also very knowledgeable. I will also be servicing my new Ridgeline at Shottenkirk. More

by datesta
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Corley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Keffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Suslavich, Sara Thomas, Travis Amos
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Apr 30, 2023 -

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new Ridgeline! Thank you for choosing Shottenkirk Honda of Cartersville!

April 28, 2023

Richard was super helpful,and had an unbelievable knowledge of his inventory. This allowed him to give me several optiions to choose from. With his help I was able to get the best vehicle for me. More

by djones3154
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Lewis helped me through the paper work and warranty info. Thanks Brittany.ks , Drew Suslavich
Report | Print
Apr 30, 2023 -

Shottenkirk Honda of Cartersville responded

It's fantastic to hear that Richard provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Shottenkirk Honda of Cartersville!

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