Shottenkirk Honda of Cartersville

Great experience! Dalton was very knowledgeable and helpful even after the sale was completed. Dalton kept us informed during each stage of the purchase. His detaile Dalton was very knowledgeable and helpful even after the sale was completed. Dalton kept us informed during each stage of the purchase. His detailed overview of the Pilot’s features was great and he got us setup properly! More

Drew was awesome and I would give him a 5. Unfortunately the dealer has very inefficient processes that wastes the buyer’s time. It took us 10 to 11 hours to purchase a vehicle, and ,most of t Unfortunately the dealer has very inefficient processes that wastes the buyer’s time. It took us 10 to 11 hours to purchase a vehicle, and ,most of that time was spent waiting. We test drove a truck, but had to return the next day when a vehicle was located to negotiate pricing. Vehicle arrived the following day and we scheduled 4:00 pm to sign the papers and pick it up expecting no more than 2 hours tops. No, it was 9:00 pm before we left and we were starving as we missed our dinner plans. And there were no issues to be resolved. Just inefficiency! Then I had to come back on Monday due to a snafu. Listening to the finance manager mark down warranties gave me the feeling that Honda’s warranties are subpar as well. There is a better way than running down your brand. I bought an Acura a couple of months ago, and it was just over two hours for the entire process from walking on the lot to signing papers. Buying a vehicle shouldn’t take hours of hanging around the showroom. You have some great employees. Please Evaluate your processes so that your customers aren’t hanging out for hours to sign a few papers. It is frustrating for the buyer and reduces your referrals. More

Everything was great! TL and Tohmmy were both awesome and the facility was well organized and clean. TL and Tohmmy were both awesome and the facility was well organized and clean. More

Fantastic service! Nice service staff. Showroom is beautiful. I love my Honda. I’ll buy my next one from there. Nice service staff. Showroom is beautiful. I love my Honda. I’ll buy my next one from there. More

Dealer is the right place to go for oil changes, brake work to get done. work to get done. More

Great service! Pleasant experience. I drive all the way to Cartersville for my service because of it. Thanks Ginger! Pleasant experience. I drive all the way to Cartersville for my service because of it. Thanks Ginger! More

Bad Experience , bad service, vehicle did not pass emissions test! They just rushed you to do all paperwork! emissions test! They just rushed you to do all paperwork! More

Very polite. Very detailed. When I had to come back because of my check engine light the service was top notch. Very detailed. When I had to come back because of my check engine light the service was top notch. More

Ginger is a terrific service writer. The people that I have talked to at Shottenkirk have all been extremely pleasant. Great store. The people that I have talked to at Shottenkirk have all been extremely pleasant. Great store. More

Ginger and staff are very professional, courteous and knowledgeable. I feel like I am in very good hands. knowledgeable. I feel like I am in very good hands. More