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Shottenkirk Honda of Cartersville

Cartersville, GA

4.7
6,228 Reviews
Our new and pre-owned Honda dealership in Cartersville, Georgia looks forward to providing for the trade-in, purchase and service needs of all drivers in Bartow County, so don't hesitate to get in touch with us today. As your local Honda dealer, we're here to not only meet but exceed your expectations, and encourage you to reach out to learn more about the positive impact we can have on your new Honda Civic purchase process! Our Honda sales department can introduce you to the Accord trim model that fulfills all of your new car search requirements while our loan professionals start to negotiate the competitive financing terms you're looking for. In need of an oil change for your Odyssey or genuine vehicle components for your CR-V? Our Honda service and parts departments are standing by, ready to assist! Learn more about our new and pre-owned Cartersville, GA Honda dealer right here on our website or simply drop by to speak with our friendly professionals in person. We look forward to welcoming you to Shottenkirk Honda of Cartersville soon!
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539 E Main St

Cartersville, GA

30121

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Showing 6,228 reviews

December 14, 2023

We come to this dealership because of Kevin Etters! He is an absolutely fabulous service advisor! More

by g_hickman9850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Dec 14, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 14, 2023

Nice service people. Did not have to wait long and clean waiting area. Nice job. More

by bill.roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Dec 15, 2023 -

Shottenkirk Honda of Cartersville responded

Bill, Thank you for the kind words for our service department! We look forward to sharing your compliments with Emily and our team and don't hesitate to let us know if we can further assist.

December 14, 2023

Great customer service! ! Friendly staff that hold many talents. I had the pleasure of being helped by Jordan Waters who was super sweet, but then Johnathan Miller was kind e More

by SSARAHH_2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Shottenkirk Honda of Cartersville responded

Sarah, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan and Johnathan met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

December 13, 2023

Sherry answered the phone the day I called to inquire about a van. She scheduled an appt with me. Had things lined up and ready to answer my questions. She was helpful and even stayed after the next day More

by STILESBOROSOURDOUGH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherry Keffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Shottenkirk Honda of Cartersville responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Shottenkirk Honda of Cartersville!

December 13, 2023

Angie is amazing. She's been my parents service advisor for years. She always listens to any of our concerns and makes sure to check for everything. While it's a di More

by CMMBURKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Dec 13, 2023 -

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

December 13, 2023

Chandler and Bernie are amazing. Contacted them Saturday and they delivered the car to daughter in Alabama on Tuesday. I was in Texas how amazing is that. More

by DEBBIE.OW
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks, Debbie, for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

December 12, 2023

I can’t believe you charge almost $400 to realign a sensor. No parts at all, all labor. My next car won’t be a Honda. More

by JHUNT17729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Waters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 12, 2023

Angie always explains things to me about my vehicle. She makes me feel safe in the repair. She is great. More

by BETTYPEPPERBYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Dec 12, 2023 -

Shottenkirk Honda of Cartersville responded

Betty, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Angie met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

December 12, 2023

Was going to give me the car back without aligning the front in. Says they will align front in and call me to tell me it’s ready. I go pick car up and the steering wheel is off center. Now I have to take More

by Lineman003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Dec 15, 2023 -

Shottenkirk Honda of Cartersville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 11, 2023

She provided exceptional service. Well spoken and polite. Along with the company's quality work done on my vehicle. More

by QUENTINSPRINGLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Dec 11, 2023 -

Shottenkirk Honda of Cartersville responded

Quentin, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

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