Shottenkirk Honda of Cartersville

TL was very friendly as was Michael. It took some time to meet my needs and I appreciated Kevin coming out and talking with me and my wife. My new car wasnt filled up with gas as promise It took some time to meet my needs and I appreciated Kevin coming out and talking with me and my wife. My new car wasnt filled up with gas as promised and a key feature I was told the vehicle had during the test drive that I was then told after the purchase that it did not have. A few disappointments but positive overall and I would shop at Shottenkirk Honda again! More

Quick and easy process! & our sales rep Liz was amazing she helped from start until finish! & our sales rep Liz was amazing she helped from start until finish! More

Jordan was wonderful to work with. I hope Ican work with her again. She was extremely helpful in seeing that I understood every aspect of my service. I hope Ican work with her again. She was extremely helpful in seeing that I understood every aspect of my service. More

Terry Ford was AWESOME to work with. Listened to our wants and needs. Michael Welch was GREAT at explaining the Finance end. Listened to our wants and needs. Michael Welch was GREAT at explaining the Finance end. More

Jordan was extremely helpful in coordinating service and optimizing the time and drive for myself as I come from Alabama optimizing the time and drive for myself as I come from Alabama More

They Always quick service and friendly people. They always do the job thoroughly and properly. They always do the job thoroughly and properly. More

Prompt attention when you arrive at the dealership; service rep listened to us & got service completed in a timely manner. service rep listened to us & got service completed in a timely manner. More

So, we really had an issue with not being told the extended warranty didn't have to have all the packages included with it. Like we thought it was as it was presented take it or leave it. And not bein extended warranty didn't have to have all the packages included with it. Like we thought it was as it was presented take it or leave it. And not being told the repel could not be cancelled and pro rated like the others. Everrett was great to work with though. We do have to take the car back up to the dealership cause there is a small ding to be attended to. We just wish we would have all all the information and given the opportunity to come in when we wanted to for the price we were given. We were asked to come in by the end of the month and I do get it but we had to come in the evening and were very tired. All the info would have been great to make a better decision on if I needed certain things on the warranty. Kevin and Brittany were the ones who spoke to us on the warranty options. More

My service provider was excellent, however the technician who did the work did not look it over. I went In for regular service and recalls, initially the call center told me it would be 1.5 hours. When I go who did the work did not look it over. I went In for regular service and recalls, initially the call center told me it would be 1.5 hours. When I got there, they told me approx 4 hours. The recalls were addressed - however the driver side mirror which has been replaced twice- looks like a fun house mirror. There is NO WAY the tech didn’t notice that . So now I have to drive another 40 min each way, for another appointment. VERY FRUSTRATING More

Justin was the most down to earth real sales guy I’ve ever met and everyone made a great effort to assist me in getting a new car! ever met and everyone made a great effort to assist me in getting a new car! More