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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
3,810 Reviews

3,810 Reviews of Shottenkirk Honda of Cartersville - Service Center

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November 10, 2022

The service tech explained everything to me , the work was done really quick this is the best service I have ever gotten at a dealership More

by FREDALFARANO1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Brooks
Nov 10, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Nov 12, 2022 -

FREDALFARANO1946 responded

I forgot to say when I went to pick up my car the service tech had just clocked out for lunch but he still took time out of his lunch to wait on me and explain the work that was done on my car , you dine get that type of service these days

November 09, 2022

I live almost 2 hours away from Shottenkirk in Cartersville and the EXCELLENT Service Team, and, even for a simple oil change and rotation/balance, I am still glad to make this drive! Tyler Bone More

by RICKMAGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review, Rick. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 09, 2022

Service adjuster was friendly, polite and kept me informed as status of service; which I appreciated. More

by QUACKEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Brooks
Nov 10, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

November 09, 2022

Ginger is absolutely amazing! She was excellent in communicating with me on updates for my car. I will continue using this place for all of my car needs. More

by ALEAH.WALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Nov 09, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

November 09, 2022

My service was completed on time and just what I asked for, as always. Everyone is always a pleasure to deal with! More

by MARYSHORTS78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team, Mary. We're glad to hear we delivered such a great experience!

November 09, 2022

I am very satisfied with everything. They were able to get exactly what I wanted on time! More

by kelseymarsh15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry L, Kayman Sallee
Nov 09, 2022 -

Shottenkirk Honda of Cartersville responded

Thanks, Kelsey, for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

November 07, 2022

tony and john were very helpful and made my experience top tier. they went above and beyond to make sure my car was serviced and ready to go! More

by LILLYBARLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everette Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : tony (assistant service manager), john in service
Nov 08, 2022 -

Shottenkirk Honda of Cartersville responded

Lilly, Thank you for your business and this review. We're happy to hear Tony, John, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 07, 2022

During this service, I was impressed with how quickly they took care of my issue and not take advantage of me to suggest other items needed. More

by SAVAGERYANIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ginger
Nov 07, 2022 -

Shottenkirk Honda of Cartersville responded

Anit, Thanks for sharing your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

November 07, 2022

As always, quick service, friendly, and professional. Just the facts about the condition of the vehicle and no pushy sales tactics or unnecessary up sales. More

by JEFFREY.A.GORRELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Nov 07, 2022 -

Shottenkirk Honda of Cartersville responded

Jeffrey, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Damien delivered such a great experience!

November 07, 2022

I bought my CRV here 6 years ago and have always had it serviced here. Great service department and nice people . I feel confident that my car is getting the best of care. More

by Theresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Nov 07, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we are always able to help, and we hope to see you again!

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