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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,132 Reviews

4,133 Reviews of Shottenkirk Honda of Cartersville - Service Center

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January 31, 2023

I have always received great service and I appreciate the recommendations for service on items they discovered during my service visit. More

by GRIFF4849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
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Feb 01, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 30, 2023

Great group of people. Johnathan and Damien were above par. I highly recommend them for all your service and sales needs! Brittany was the best finance manager as well! More

by daniel.barron89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Brooks
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Jan 30, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Daniel, please let us know.

January 30, 2023

Very helpful and friendly service. Will be coming back for oil change soon. Thank you More

by TENNISRAQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Report | Print
Jan 31, 2023 -

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

January 30, 2023

As usual, the service department is efficient and effective. I always trust Ms. Angie and the techs to do a great job. More

by ELIMBARBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Jan 30, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

January 30, 2023

Usually a great experience but not so great this time. I arrived at 9AM for an oil change and was still there at 10:45. I finally went to the desk and asked if my car was ready and they said that it was. More

by TPDAWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Brooks
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Jan 31, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your review. We are very sorry that you were not informed your vehicle was ready. We'll be sure to share your comments with our crew. We truly appreciate your business and look forward to serving you in the future.

January 30, 2023

Service department lies about free services. my husband calls and they tell him it will be free.When a woman goes they tell you that you will have to pay. When a guy goes its free.They bully the More

by CHRISBYARS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Bone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2023 -

Shottenkirk Honda of Cartersville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Chris, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 28, 2023

Ginger was quick and accurate . I had an appointment and got there early and she was able to get my car back there when I got there More

by SHAY_CORNWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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Jan 29, 2023 -

Shottenkirk Honda of Cartersville responded

Shay, Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad Ginger was able to help, and we hope to see you again!

January 27, 2023

The customer service in the service department is excellent. The work was completed very quickly as well. More

by bishwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
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Jan 29, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to hEar Damien and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 27, 2023

Service was quick, efficient, and courteous! I appreciate being made aware of the “extras” but not “pushed” to purchase! More

by Hondadeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everette Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
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Jan 29, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

January 27, 2023

Service team is phenomenal! ! Always professional and knowledgeable. Highly recommend this dealership for any service big or small. More

by JENNIFERBROYLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Jan 29, 2023 -

Shottenkirk Honda of Cartersville responded

Jennifer, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

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