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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,135 Reviews

4,135 Reviews of Shottenkirk Honda of Cartersville - Service Center

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December 06, 2022

Great experience. The dealership is easy to work with and easy to get in and out More

by BREVANS00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
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Dec 07, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for your five-star review. We strive to make sure that all of our customers leave happy. We truly appreciate your business here at Shottenkirk Honda of Cartersville.

December 05, 2022

The first time at this dealership! Love Ginger in the service department so followed her there More

by JANDERSON1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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Dec 06, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

December 01, 2022

Ron was amazing! He was so knowledgeable and helpful. This dealership has never given me issues. I will be back! More

by MEREDITHAUBREYHAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Davis, Emily Lewis, Angie Angell, Damien Brooks
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Dec 01, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review, Meredith. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

December 01, 2022

Promptly taken into service buy, completed the work in less time than scheduled. I will be back More

by MOKHIBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
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Dec 01, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 01, 2022

Excellent service and fast! Personnel were very friendly. Got me right in for an oil change More

by hbergwall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Report | Print
Dec 01, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 01, 2022

Purchased vehicle and everyone we with worked with and talked to throughout the day helped to make it as smooth as experience as possible. Great team! More

by lkmartin49
Recommend Dealer
Yes
Employees Worked With
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
TL Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Suslavich
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Dec 01, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 30, 2022

I thank Ms Ginger for helping me find my mileage reading on my car. And she was very helpful in my inspection checkpoints. And when I need I come back. Thank you so much More

by ROSEMCAFEE45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
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Nov 30, 2022 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

November 30, 2022

I was pleased with the work completed on our vehicle. John, the service adviser was helpful to work with and was very courteous. More

by MMISBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Heaton
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Dec 01, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 30, 2022

Great job by service manager on keeping me informed. Truck felt greatly improved after the 30k mile service. More

by WALJ4JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Dec 01, 2022 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 29, 2022

I was very disappointed by having to wait 3 hours for oil change with the excuse that the computer dropped my car off the system. I am techy I didn't appreciate being lied to. More

by IRENE.MWEMA
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damien Brooks
Report | Print
Dec 03, 2022 -

Shottenkirk Honda of Cartersville responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Irene, and hopefully, we can get to the bottom of this.

Dec 04, 2022 -

IRENE.MWEMA responded

Sure i would be glad to speak with someone and hopefully no one else gets to experience the same.

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