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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,101 Reviews

4,101 Reviews of Shottenkirk Honda of Cartersville - Service Center

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August 27, 2024

As always amazing services with everyone at this location. Jordan is my normal "go to" person who always given exceptional service. I did have the opportunity to have Kevin help me one time and outs More

by DRBLUMSACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville. We look forward to having you as one of our valued customers for many more years to come!

August 26, 2024

Kevin is the very best service advisor we have ever met. He alerts us as to what may need to be replaced down the road but does not use scare tactics. He is always mindful of our budget. We drive from Wo More

by g_hickman9850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for Kevin and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 26, 2024

This dealership has the best service ever. If ai have to come by and buy a new car I would go to the Shottenkirk dealership in Cartersville. More

by JACKYARBOUET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 26, 2024

Terry kept me updated on parts, delivery of vehicle at requested time. Thanks! He was very polite. More

by STEVENSBOCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ford
Aug 27, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, Steven, and for taking the time to leave us this wonderful feedback!

August 26, 2024

Very professional. Service on time and very reasonable. Thank you for taking care of my Acura. More

by INFODRIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Ford
Aug 26, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

August 23, 2024

Waiting 80 minutes for an oil change and tire rotation appointment is ridiculous. I know you have the timers however you should have oil changes and tire rotations well under an hour. Do better. More

by LWTWYFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ford
Aug 25, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

August 23, 2024

Oil change went well. They notified me when it was complete and did it in a timely manner. More

by CAW172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ford
Aug 23, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 23, 2024

Everything was done professionally and to my expectations , waiting was no problem and the issue was resolved after driving it . More

by DBUDD55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

August 22, 2024

Friendly, keep me updated on the progress of my service, explained everything to me in detail More

by GEOTLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

August 22, 2024

Took care of what i needed and then some. Even reset my clock when they were done. More

by GUY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Aug 22, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

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