Shottenkirk Honda of Cartersville - Service Center

When I scheduled the appointment for my oil change, tire rotation, and safety recall, I was given a later date than I wanted because of the safety recall. The receptionist said that they only do recalls on rotation, and safety recall, I was given a later date than I wanted because of the safety recall. The receptionist said that they only do recalls on certain dates, so I had to put off my oil change for about a week. When I got to the service center, I was told that the parts were not in for my safety recall, and they did not know when they would come in. They did apologize. When I was leaving, I noticed that the mileage for the next oil change said 10,000 miles. I have 50,000 miles on my car. Hmmmm... More

Excellent, friendly, prompt service. Staff was friendly and professional….. they kept me informed and updated on the progress of my vehicle Staff was friendly and professional….. they kept me informed and updated on the progress of my vehicle More

The rep Ginger was awesome and took care of all my concerns. She was perfect! concerns. She was perfect! More

Thanks to Ginger and team for the work on my son’s Accord and for bringing him home. and for bringing him home. More

The team wasphenomenal in the way they respond very quickly. I was dazzled by their light year ahead approach to gaining my keys, walking me inside and handing me a timer to ensure they met a deadline. quickly. I was dazzled by their light year ahead approach to gaining my keys, walking me inside and handing me a timer to ensure they met a deadline. More

The entire staff was helpful, not pushy, Logan the salesperson was AMAZING, Brittany and George were too. My brother also purchased a vehicle here a year or so ago and I recommended this dealership to salesperson was AMAZING, Brittany and George were too. My brother also purchased a vehicle here a year or so ago and I recommended this dealership to all of my Facebook friends too. More

The dealership does a good job. My wait time was as expected and my car was washed. My wait time was as expected and my car was washed. More

Service is always quick. The new text messaging systems makes communication with the service department super helpful. The new text messaging systems makes communication with the service department super helpful. More

Super helpful, experienced walked me through and explained everything in detail especially knowing I know nothing about cars explained everything in detail especially knowing I know nothing about cars More

Shottenkirk told us they rotated my tires and they did not! I don’t appreciate lies! We had to take my car to another service shop and pay to get the tires rotated! Bad form Shottenkirk! Be ashamed! not! I don’t appreciate lies! We had to take my car to another service shop and pay to get the tires rotated! Bad form Shottenkirk! Be ashamed! More