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Shottenkirk Honda of Cartersville - Service Center
Cartersville, GA
3,848 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,848 Reviews of Shottenkirk Honda of Cartersville - Service Center
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January 09, 2020
The service was attentive and thorough. The service attendant was nice, respectful and informative. The facility was very nice for having to wait. Overall, I was very pleased with the experience and wi attendant was nice, respectful and informative. The facility was very nice for having to wait. Overall, I was very pleased with the experience and will certainly be back. Thank you! More
by RKEITHHALE
Verified CustomerEmployees Worked With
Ben Watts
Helpful January 09, 2020
Honda Cartersville, GA Great Honda location. Love the staff. Best service ever. Bought my car in Rome, GA Honda location but my Service has always been done at the Cartersvi Great Honda location. Love the staff. Best service ever. Bought my car in Rome, GA Honda location but my Service has always been done at the Cartersville, GA location. I'm so pleased with the service here that I will upgrade to a new Honda in the future only at the Cartersville location. You guys rock! More
by FRIEDLANDER.KAY
Employees Worked With
Alex Bearden, Megan Hosfeld
January 09, 2020
Fast and thorough Dealt with Emily in Service Department. She was knowledgeable and helpful. She offered a complimentary car wash after the service was completed. Th Dealt with Emily in Service Department. She was knowledgeable and helpful. She offered a complimentary car wash after the service was completed. This service was appreciated. More
by deborah.parmenter
Employees Worked With
January 09, 2020
I went there to get a tire repaired, but ended up needing replaced. I was passing thru on my way hone to Florida from Ohio and blew a tire on I-75. I took the car in at 8am, was told they needed to order a replaced. I was passing thru on my way hone to Florida from Ohio and blew a tire on I-75. I took the car in at 8am, was told they needed to order a new tire, which they didn’t have in inventory, and was told it would be delivered by noon. It wasn’t until 3pn when they finally finished putting on my new tire. I still had a 9 hour drive home, so I was in a hurry to get in my car and get on the road. It wasn’t until I got home, until I realized they sold me the wrong tire. I told them to put on the exact same brand as what I have, but they screwed that’s up. I patiently waited 7+ hours in their lobby to have the wrong tire installed. Not acceptable! More
by VREVEREN
Employees Worked With
January 09, 2020
Great experience, scheduled appointment easy online, greeted right away at service dept, quick check in, our sales person check on us if we needed anything and thorough checkout. greeted right away at service dept, quick check in, our sales person check on us if we needed anything and thorough checkout. More
by CMICHAELGRIFFIN
January 09, 2020
Awesome experience every time. Tyler Bone and all the staff at Shottenkirk do everything they can to please the customer. Great job as always. Richard Lewis has put together a great team from top to bott staff at Shottenkirk do everything they can to please the customer. Great job as always. Richard Lewis has put together a great team from top to bottom. More
by RLMHANK
January 09, 2020
Angie and crew always find and report any concerns while doing the requested work. They work with coupons and discounts as available. I’ve had them do all the work on my Element for 17 years. doing the requested work. They work with coupons and discounts as available. I’ve had them do all the work on my Element for 17 years. More
by tbandy523
January 09, 2020
Our salesman, Dana, worked hard in getting us in our Pilot back in 2016 ... which we still love! Service dept just as awesome! Thanks, Shottenkirk for all around great customer service! Pilot back in 2016 ... which we still love! Service dept just as awesome! Thanks, Shottenkirk for all around great customer service! More
by FWALKER3
Employees Worked With
Other Employees :
Kacie Pollard
January 09, 2020
I understand that the car handbook doesn’t allow for a car to drive for paint work with an extended warranty. But rudeness; so rude! car to drive for paint work with an extended warranty. But rudeness; so rude! More
by BEACHTEACH56
Employees Worked With
January 09, 2020
Shottenkirk Honda of Cartersville always makes service visits very easy. Everyone is always very friendly and professional. I would recommend Shottenkirk to anyone looking for a dealership for sales or se visits very easy. Everyone is always very friendly and professional. I would recommend Shottenkirk to anyone looking for a dealership for sales or service. More
by THESHARPTONS
Employees Worked With
