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Shottenkirk Honda of Huntsville

Huntsville, AL

4.8
1,536 Reviews
Welcome to Shottenkirk Honda Huntsville Thank you for making your way to Shottenkirk Honda Huntsville, where you’ll find a solid selection of new Honda models for sale as well as a carefully inspected lineup of pre-owned vehicles. Even if you're not looking for a new car, we'll help you find out what kind of service your vehicle needs or go over your buying or leasing questions. If you're looking for a Honda dealership in Alabama that can offer you affordable prices, ample selection, and excellent customer service all in one place, then you'll be pleasantly surprised with Shottenkirk Honda Huntsville. Luckily, you won't have to search the whole state as our Honda dealership is in Huntsville, AL.
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6591 Hwy 72 W

Huntsville, AL

35806

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Showing 1,536 reviews

July 28, 2024

Jeff took great care of us! He was professional, friendly, and honest as was the entire time at Shottenkirk Honda. I will never buy a car or have it serviced anywhere but here i More

by KMorrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Strong
Jul 28, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jeff and our team, and we look forward to working with you again.

July 27, 2024

Always provides the best service maintenance for my vehicles. The service department is courteous and professional. More

by ALIBARIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 27, 2024

good service but when you make an appointment online and write what needs to be done. service tech "seems" to never know what they are going to do. Had to spend an extra 2 1/2 hours to "redo" the service. More

by JOSEACOSTA2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

Shottenkirk Honda of Huntsville responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

July 26, 2024

Friendly. Kind. Efficient. Knowledgeable. Above and beyond. I love my new car. Great experience and worth my drive from NC. More

by CARRIE086
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Ketteman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you, Carrie, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

July 26, 2024

The service was prompt and efficient. The staff was courteous, helpful and informative. it was a positive experience More

by CLYNN356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 26, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

July 26, 2024

Had appointment for oil change and tire rotation. Took 90 minutes. Rep did tell me it would take awhile re shop being backed up. More

by JDREMAIL914
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Shottenkirk Honda of Huntsville responded

Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

July 26, 2024

DeWayne was very helpful and had excellent product knowledge. He provided a straightforward and no pressure buying experience. More

by KOBOLEY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
DeWayne Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Shottenkirk Honda of Huntsville responded

Here at Shottenkirk Honda of Huntsville, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with DeWayne, and it was a pleasure having you at the dealership. We appreciate your review!

July 25, 2024

Kevin stepped up and made our service work better than it might have been for a service recall issue. Thanks to him we were very pleased. More

by DAVEANDVELAINE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 25, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words for Kevin and for taking the time to leave us this wonderful feedback!

July 25, 2024

Great sales man-Matt and great service. This is our third car from them and will continue to shop there. More

by ROLANDPATRICIA11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Kuenzli
Jul 26, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

July 25, 2024

I've had to take the same issue to the service department multiple times over the last few years. The issue is a grinding noise when starting. They've replaced the same part twice then replaced the part and More

by NETWEBDAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Weesner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
3.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-1132 and ask for one of our managers.

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