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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
835 Reviews

835 Reviews of Shottenkirk Honda of Huntsville - Service Center

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August 03, 2024

They got my car in on schedule and evaluated it quickly. I sincerely appreciate their attention to schedule, Service was great. More

by CDURRIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for choosing Shottenkirk Honda of Huntsville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 03, 2024

We have no complaint. Great communication from JR and we really appreciate the military discount! Thanks. More

by edwarddrost
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you, Edward, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with JR and our team, and we look forward to working with you again.

August 03, 2024

Excellent service. Good communication from Sami. Quickly repaired the vehicle. Appreciated the vehicle wash as well. More

by KMN442012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words for Sami and for taking the time to leave us this wonderful feedback!

August 02, 2024

The service was great. Michael made sure to go over the inspection report and made sure I understood all of it. I will definitaly be using them in the future More

by CBPLOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words for Michael and for taking the time to leave us this wonderful feedback!

August 01, 2024

Quick and easy service as always. Vehicle was serviced quicker than promised. Always a pleasure More

by DWAYNE.PENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Shottenkirk Honda of Huntsville responded

Dwayne, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville. We look forward to having you as one of our valued customers for many more years to come!

August 01, 2024

Always exceptional service at this location. Seriously considering buying another Honda because of how good this maintenance department is compared to other dealerships and brands. More

by MATT.W.BOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Shottenkirk Honda of Huntsville responded

Matt, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

July 31, 2024

Clearly explained issues and provided photos from technicians to clearly show problems and explain options. Shuttle service was fantastic. I will certainly return. More

by JOSH.MICHAELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Shottenkirk Honda of Huntsville responded

Josh, Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

July 31, 2024

Some of the Service Center people that check your car in for service are rude. Don’t bother going to the Service Manager because he is just as bad. I will never buy a car from this dealership. R me strong More

by Freezecupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Wallace location
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Aug 01, 2024 -

Shottenkirk Honda of Huntsville responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 31, 2024

Lightning fast service at the dealership. I waited for my vehicle and it was under an hour and I was in an out. More

by RLTALLY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review. We're happy to hear Michael and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 31, 2024

Always a pleasure! Awsome shop and super nice folks. Waiting area is top shelf! Thank you! More

by AXTHOMSON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael, Scott, and our team, and we look forward to working with you again.

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