Shottenkirk Toyota Granbury

Salesmen were outstanding. Could not have asked for more helpful personal. Will be back to your dealership for next vehicle needed by family Could not have asked for more helpful personal. Will be back to your dealership for next vehicle needed by family More

I had a very positive experience at Shottenkirk buying my vehicle. I would definitely recommend the dealership and even more so recommend my salesman, Osmin. vehicle. I would definitely recommend the dealership and even more so recommend my salesman, Osmin. More

Very professional people and always works with you if need answers for problems. Always friendly and helpful. need answers for problems. Always friendly and helpful. More

As always they did a TREMENDOUS job … they truly are the best TOYOTA dealership around … we have owned TOYOTA vehicles for over 30 years and have always serviced them at a dealership and they are superb! best TOYOTA dealership around … we have owned TOYOTA vehicles for over 30 years and have always serviced them at a dealership and they are superb! More

Eli with Shottenkirk service in team are all very professional and helpful. No wait necessary! Great team! professional and helpful. No wait necessary! Great team! More

Thankful for a smooth process to purchase our vehicle after a traumatic experience. And for staff and managers who cared. after a traumatic experience. And for staff and managers who cared. More

Although the sales guy was friendly he came across as unprofessional. In part due to his lack of knowledge/concern to have us prepared to finish the car sale. Even with a day and a half's notice the ve unprofessional. In part due to his lack of knowledge/concern to have us prepared to finish the car sale. Even with a day and a half's notice the vehicle was not made ready for delivery when we got there. They did not disclose that there was no wheel lock key or documents for the vehicle even though it only has 6,000 miles. More

My experience with the salesperson has been quite frustrating. I traded a used 2023 Dodge Hornet for a used 2014 VW Passat TDI, which had a check engine light on at the time of purchase due to a DPF frustrating. I traded a used 2023 Dodge Hornet for a used 2014 VW Passat TDI, which had a check engine light on at the time of purchase due to a DPF pump issue. Although this was fixed, the engine light has continued to come back on for various exhaust system issues. Unfortunately, the extended warranty has expired, so I am paying out of pocket for these repairs. Additionally, I had to replace the tires, brakes, and rotors, as the ones on the car at the time of purchase were in poor condition. The tires were four years old and dry-rotted, and the brakes were practically non-existent. Now, the car is in shutdown mode because the injector that sprays DEF fluid into the exhaust burnt out, and the secondary water pump for the cooling system failed, with the wiring showing low voltage. Since January, I have spent $5,000 on this car, and it has been in the shop more often than it has been driven. Despite the finance person initially stating they would help me fix the issues related to the engine light, no one is willing to assist because it is a used vehicle. Thank you so much for this wonderful experience. More

Thank you Brooke Price for providing me with world class service. I appreciate your ethics and professionalism. You are a perfect an example why I come back ! You are a true role model and leader. I’m very service. I appreciate your ethics and professionalism. You are a perfect an example why I come back ! You are a true role model and leader. I’m very satisfied that Toyota has you on their team. Thank you Brooke for the wonderful experience I had . I look to continue doing business with Toyota. More

Tyler was super helpful and made the experience a great one. Happy with the used Porsche 911 Turbo S and the price and experience as a whole. I flew from Michigan to TX to make this happen. No regrets. T one. Happy with the used Porsche 911 Turbo S and the price and experience as a whole. I flew from Michigan to TX to make this happen. No regrets. Thanks Peter More