Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Shottenkirk Toyota - Service Center

Quincy, IL

4.4
192 Reviews

192 Reviews of Shottenkirk Toyota - Service Center

Sort by
May 19, 2024

Our salesman Rick was awesome! Honest, great to work with and made the experience-we had to get service on the car after the purchase and the service dept needs some work…lack of c More

by NKLATT76
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Robbins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Mewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Our finance guys were great too!
Report | Print
May 20, 2024 -

Shottenkirk Toyota responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota

Helpful
May 11, 2024

I already fid a review. I don’t “do” Google reviews anyway. Very happy with the experience. Nice and professional ppl. More

by PMIRACLE8848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike?
Report | Print
May 13, 2024 -

Shottenkirk Toyota responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

Helpful
May 01, 2024

In and out quickly with a printout of what was done. Very efficient and easy. More

by ELAINE.L.EDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these people
Report | Print
May 02, 2024 -

Shottenkirk Toyota responded

ELAINE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

Helpful
May 01, 2024

Everything was smooth and without hassle. Very easy to work with. Looking forward to working with them on service during our owning of this car More

by ELAINE.L.EDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
May 02, 2024 -

Shottenkirk Toyota responded

ELAINE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 28, 2024

I think it is ridiculous that I am charged 3% to use my Toyota credit card at a Toyota Dealership! More

by MUELLER_SA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 29, 2024 -

Shottenkirk Toyota responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota

Helpful
April 28, 2024

Awesome service well educated on what the service is. Timely matter in which it was done More

by MSSLIKCHIK5261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hasting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyot!

Helpful
April 26, 2024

Good service 👍 and waiting area extremely nice. all and all a very pleasant visit. Thank you. More

by CHUCKBRACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyot!

Helpful
April 25, 2024

Everyone is polite and very attentive . They make sure you are well taken care off More

by WRNMR5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service d
Report | Print
Apr 26, 2024 -

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

Helpful
April 23, 2024

They did awesome I love my rain guards that they put on thanyou very much!!! More

by CRAIGBHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schenk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : john colvin
Report | Print
Apr 24, 2024 -

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

Helpful
April 21, 2024

Awesome to work with and they are very knowledgeable about Toyota. Also they have an outstanding sales staff! More

by BWOERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

Helpful
1
2
...
20