Shottenkirk Toyota - Service Center

The service was performed as requested. One thing about it was overlooked. The reset procedure for the flashing "MAINT REQD" light on my dash was not performed. That resulted in further One thing about it was overlooked. The reset procedure for the flashing "MAINT REQD" light on my dash was not performed. That resulted in further warnings from the vehicle to get the service performed when it had just been done. Because I know how, I performed the reset myself at home. Also, I was surprised and unprepared when I picked up the vehicle after service to be offered a pre-pay deal on future services. It would be better if I had been told when I dropped off the vehicle before the service that I would be offered a pre-paid service deal when I returned. Had that been done, I would have had more time to considered the offer. More

It is always a pleasure to get my truck serviced. If you show up early, they get you in early. The coffee is good but miss the doughnuts. If you show up early, they get you in early. The coffee is good but miss the doughnuts. More

If I click anything except 5 stars, the response is that my rating isn't accepted. Service Department could have been more proactive and notified me. I had to call them to learn status. I found out tha my rating isn't accepted. Service Department could have been more proactive and notified me. I had to call them to learn status. I found out that a part was on back order and wouldn't arrive for about a month. Shottenkirk needs to call customers when there is a significant delay. Once I talked to the person in the service department communication was excellent. More

I expected a faster turn around for an 8am appt. For a wheel rotation and check there about 1:15. For a wheel rotation and check there about 1:15. More

You did good but not Chevy for time and the truck work great thank you great thank you More

Spent a extra 1 1/2 hours on you redoing a service that wasn't done properly during my last visit. Service had a 12 month 6000 miles warranty but I had to fuss with the service rep to get the service done wasn't done properly during my last visit. Service had a 12 month 6000 miles warranty but I had to fuss with the service rep to get the service done again at no cost. So I had to spend over 2 1/2 hours there to get a simple over priced oil change and for you to fix what wasn't done properly. More

Job team takes exceptional care of their clients with excellent service and guidance on our needs. excellent service and guidance on our needs. More

When I come to get my car serviced, they are very friendly and good to explain things to me! If they feel it took too long, they always apologize for my wait, which the reason it took a bit longer th friendly and good to explain things to me! If they feel it took too long, they always apologize for my wait, which the reason it took a bit longer this time was because I made the appointment online and only put oil change and not a tire rotate also, which they went ahead and done while I was there and I was thankful for that since I had purchased a thing for five oil changes and tire rotates some time ago. That has been a blessing to be able to have that as well. Thank you, Shottenkirk Toyota for taking good care of me!! More