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Showcase Honda - Service Center

Phoenix, AZ

4.7
1,016 Reviews
Call Service Center (602) 464-7145

1,016 Reviews of Showcase Honda - Service Center

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April 30, 2025

I brought my car in for a recall, Joseph tried pressuring me into doing my 30k service before picking up my car even though I had told him I was on my way to work and would barely make it on time as it was. More

by Info@jullyguillen.com
Recommend Dealer
Yes
Employees Worked With
Joseph Ungor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ungor
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April 30, 2025

They did a great job and every thing was done on time and when promised More

by MATTMAZUR1960
Recommend Dealer
Yes
Employees Worked With
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Eshelman
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April 29, 2025

The entire staff including these messages are harrasment. Leave me alone Stop messaging me jesus More

by swimmadi
Recommend Dealer
No
Employees Worked With
Francisco Ostos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Ostos
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Apr 30, 2025 -

Showcase Honda responded

We want to make sure we're respecting your preferences, and it sounds like you're receiving unwanted messages. If you could please contact us at your earliest convenience, as we don’t recognize your name in our system, we’d like to confirm we have the correct person removed from our contact list. You can reach out to Lindsay Voss, our Customer Relations Manager, at 602-604-6539 so we can take care of this right away.

April 25, 2025

Great service! staff Kyle is very helpful and accommodating. He also provide updates with the status of service very well More

by DIVSKYVINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Apr 28, 2025 -

Showcase Honda responded

Thank you! We're thrilled to hear you had a great experience with Kyle. Our team strives to provide excellent service, and it's fantastic to know that his updates made a positive impact. We appreciate your feedback and look forward to serving you again!

April 24, 2025

I was very disappointed that they no longer offer complimentary rides home or to work. More

by akitaface22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Ungor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Showcase Honda responded

We appreciate your feedback and understand your disappointment. While we’ve made some changes to our services, we’re always looking for ways to enhance the experience. Your input is invaluable as we continue to improve. Thank you for sharing your thoughts!

April 23, 2025

Quick and courteous. Followed up when promised. Waiting room was clean an fully stocked with drinks. More

by LAS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Showcase Honda responded

Thank you for your review! We’re happy to hear that your experience was quick and courteous, and that our team followed up as promised. We also take pride in maintaining a clean and comfortable waiting area for our guests, so it’s great to know you appreciated that. We look forward to serving you again in the future!

April 23, 2025

I was promised a replacement windshield when I purchased a new Honda crv hybrid. I have been told it is on back order for 1 year. Then I'm being told I need to do the replacement through a third party. When More

by JAMESTIGNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roscoe Gist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharma
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Apr 24, 2025 -

Showcase Honda responded

Thank you for bringing this to our attention. We're sorry to hear that you are disappointed with the communication about your windshield replacement. This is certainly not the level of service we aim to provide. We would appreciate the opportunity to look into this matter further and ensure that your concerns are addressed properly and promptly. Please reach out to Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539. We are committed to resolving this issue and restoring your confidence in our dealership.

April 22, 2025

Cassie is the best service advisor I could possibly ask for. I know I’m in great hands with her. More

by smunter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amair Habhab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Voss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Showcase Honda responded

Thank you for the kind words! We're so glad to hear that Cassie has provided you with excellent service and that you feel confident being in her hands. We truly appreciate your feedback!

April 19, 2025

Fransisco was great! I was stressed about the Wi-Fi going out a month after purchase, i work Home Health and it is so necessary for what I do. On the road daily! He was k More

by KMOORE150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Showcase Honda responded

We're thrilled to hear about your positive experience with Fransisco and our tech team! Helping you resolve your Wi-Fi issues means a lot to us, especially given the demands of your work. Thank you for sharing your feedback—it's always great to know we're making a difference!

April 19, 2025

A quick, friendly and easy experience Everyone was very helpful and kind. Would recommend to friends More

by Hellomelodie
Recommend Dealer
Yes
Employees Worked With
Jaiden
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Apr 21, 2025 -

Showcase Honda responded

Thank you for your fantastic review! We're thrilled to hear you had a quick and friendly experience. Your recommendation means the world to us, and we look forward to welcoming you and your friends back soon!

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