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Showcase Honda - Service Center

Phoenix, AZ

4.7
1,107 Reviews
Call Service Center (602) 464-7145

1,107 Reviews of Showcase Honda - Service Center

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August 17, 2025

From the moment I called for information on the Certified used car and through purchase and ALL service visits everyone I have encountered has been very helpful and kind. More

by VICTORIA.WELSH74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Showcase Honda responded

We are overjoyed to hear about your wonderful experience with us! Your kind words about the helpful and caring service you received mean so much to our team. We truly appreciate that from your initial inquiry about our certified pre-owned vehicle through your ongoing service appointments, we have been able to provide you with the quality support you deserve.

August 14, 2025

Sharma and Cassie are my favorites! I have been a customer of Showcase Honda for over 15 years! Thank you Showcase Honda for always being professional and always taking care of me! More

by glendabowerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharma
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Aug 18, 2025 -

Showcase Honda responded

Thank you immensely for being such a loyal customer for over 15 years! Your continued trust in Showcase Honda means the world to us. We are thrilled to hear that our team members have provided you with exceptional service and that you feel well taken care of. Your kind words about our professionalism reflect the commitment we have to each and every customer who walks through our doors.

August 13, 2025

Casey was amazing, she took care of everything for me. I will definitely come back to her. More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Showcase Honda responded

We are absolutely thrilled to hear about your wonderful experience with our team member. It sounds like she provided exceptional service and took excellent care of all your needs during your visit. Your kind words about the outstanding assistance you received truly mean the world to us at Showcase Honda. We look forward to welcoming you back and continuing to provide the same level of dedicated service that made your experience so positive.

August 12, 2025

Cassie was my service advisor and she was great. Car was done when expected. I’ll go back More

by jacquelinemmott
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2025 -

Showcase Honda responded

We are pleased to hear about your positive experience with your service advisor. It's wonderful that your vehicle was completed within the expected timeframe and that you received great service throughout the process. Your satisfaction means everything to us at Showcase Honda, and we truly appreciate you taking the time to share your feedback.

August 11, 2025

Got me in and out in around an hour on a super busy day. Great service, and the waiting room is always clean. More

by ELIERMALDONDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2025 -

Showcase Honda responded

It's wonderful to know that we completed your visit in about an hour and that you noticed our commitment to maintaining a clean and comfortable waiting area. Your feedback about our service quality means a great deal to us, and we truly appreciate you taking the time to recognize our efforts. We look forward to serving you again at Showcase Honda.

August 10, 2025

James is the best advisor I have been around in a long time he knows his stuff he is professional and a pleasure to be around! More

by PINKSTARZ25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2025 -

Showcase Honda responded

It's fantastic to hear that you found your advisor so knowledgeable and professional. We're thrilled that you had such a positive interaction and that you found the service to be exceptional. Your kind words about the expertise and pleasant demeanor you experienced mean so much to us at Showcase Honda. We're delighted that we could provide you with the quality service you deserve.

August 10, 2025

Service personnel were friendly and informative beginning with calling to make an appointment through the completi9n of servicd More

by ROAKHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto Hernandezn Dias & Josh Boling
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Aug 13, 2025 -

Showcase Honda responded

We are thrilled to hear about your wonderful experience with our team at Showcase Honda. Your kind words about our service personnel being both friendly and informative truly mean a lot to us. We take great pride in ensuring every interaction, from the initial appointment scheduling call through the completion of your service, meets the highest standards.

August 09, 2025

Perfect as it is every time. I was informed before any work was. Done. The repairs were Fast and I got my car back the same day. More

by djbphx65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2025 -

Showcase Honda responded

Thank you for taking the time to share your experience with us. It means a lot to know that keeping you informed throughout the repair process made a positive difference in your experience. We understand how important it is to have your vehicle back quickly, and we are pleased that our team was able to complete your repairs efficiently and return your car to you the same day.

August 08, 2025

Professional, knowledgeable, friendly, helpful staff in your service area. The service addressed the issues and car was returned by end of day. They went over and above to provide additional education on More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2025 -

Showcase Honda responded

We are elated to hear about your wonderful experience with our service team! Your kind words about our professional and knowledgeable staff truly mean the world to us. We're thrilled that we could address all your concerns and have your vehicle ready by the end of the day. It's especially rewarding to know that our team took the time to provide you with additional information about your car's features. At Showcase Honda, we believe in going the extra mile to ensure our customers feel confident and informed about their vehicles. Thank you for taking the time to share your positive experience with us!

August 07, 2025

I have always came to this location they are Very friendly workers and quick. Love coming to this dealership. More

by JESSIKA.MORALES4693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hoopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ungor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2025 -

Showcase Honda responded

We are overjoyed to hear about your wonderful experience with our team at Showcase Honda! It means so much to know that you consistently choose to visit us and that our staff makes you feel welcome each time. Your kind words about our friendly workers and efficient service truly brighten our day. We appreciate your loyalty and are committed to continuing to provide the excellent service that keeps you coming back. Thank you for being such a valued customer and for taking the time to share your positive experience!

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