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Showcase Honda - Service Center

Phoenix, AZ

4.7
1,036 Reviews
Call Service Center (602) 464-7145

1,036 Reviews of Showcase Honda - Service Center

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May 19, 2025

Subsequent to most recent service visit and unsolicited call thereafter from service department regarding questions or concerns regarding Honda service, despite assurances there has been follow-up regardin More

by BRIDGETTERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassie Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025

I’ve serviced my accord at Showcase since purchasing it in 2016. During that time I’ve watched benefits the dealership offers decline and the pricing for services increase. Cassie and her superior customer More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2025 -

Showcase Honda responded

Thank you for your feedback, Robin. We appreciate your loyalty since 2016 and are glad to hear that Cassie's exceptional customer service has made a positive impact on your experience. We are continually working to enhance our offerings and ensure that our services provide value to our customers. To discuss your concerns in detail, please feel free to reach out to Sean Hoopes, Service Director, at 602-274-3800. Your input is invaluable as we strive to improve.

May 17, 2025

The service was very fast. Communication was consistent throughout the wait. They make the process as seamless as possible. More

by BCMAC983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hoopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ungor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Showcase Honda responded

Thanks! We're thrilled to hear you had such a positive experience. Our team works hard to ensure fast service and clear communication, so it's great to see that reflected in your feedback. We appreciate your support and look forward to serving you again!

May 15, 2025

Sebastin was great. He explained the process and got my car back to me sooner than expected More

by amitchell3505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Showcase Honda responded

We’re thrilled to hear that Sebastin provided you with excellent service and got your car back to you quickly! Thank you for sharing your experience. We look forward to serving you again!

May 14, 2025

Always greet me as soon as I pull in. Always helpful to find Sebastian when I arrive to pick up car. More

by Marissaacosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that our team is providing you with such great service. We'll be sure to pass your compliments on to Sebastian. Looking forward to seeing you again soon!

May 14, 2025

Very professional and helpful people I will definitely recommend you guys thank you for your service More

by mariahvargas1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

Showcase Honda responded

Thank you for your kind words! We're glad you had a positive experience and truly appreciate your recommendation. We look forward to serving you again!

May 14, 2025

Cassie was amazing ! !! She did an excellent job working with me. So appreciated. Thank you More

by jmelvin17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Showcase Honda responded

Thank you for the amazing feedback! We're so happy to hear that Cassie provided excellent service and made your experience great. We truly appreciate your kind words!

May 14, 2025

Buen trato muy amable. Contenta con el servicio y la atención Siempre me gusta la atención que recibo del Sr. Francisco Ostos, siempre muy amable. More

by llean48
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Ostos
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May 16, 2025 -

Showcase Honda responded

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with Francisco. Our team takes pride in providing friendly and attentive service. We look forward to serving you again soon!

May 14, 2025

Austin is amazing and so very helpful. He takes very good care of me every time I take my car in for service. More

by TINA.RICKETTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Showcase Honda responded

Thanks for the fantastic feedback, Tina! We're thrilled to hear that Austin consistently provides you with excellent service. We appreciate your support and look forward to seeing you again!

May 14, 2025

He is very Helpful Nice Friendly Understanding Respectful Hard working Good communication Good sense of humor More

by Ana garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Showcase Honda responded

Thanks for the fantastic review, Ana! We're thrilled to hear that you had such a positive experience. Our team always strives to be helpful and friendly, and it's great to know that our efforts resonated with you. We appreciate your feedback!

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