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Showcase Honda - Service Center

Phoenix, AZ

4.7
1,053 Reviews

1,053 Reviews of Showcase Honda - Service Center

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June 10, 2025

Cassie Allen was an excellent advisor. Reason I came back to Showcase Honda for service. More

by RLPRO24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Competent, very polite, listens to your comments, and is a dealership a customer can trust. More

by Nelrooney1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names. They were all good.
Jun 09, 2025 -

Showcase Honda responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience and felt heard. Building trust with our customers is a top priority, and it’s great to know we’re on the right track. We appreciate your support!

June 07, 2025

Well, a week after my car broke down on the freeway! i had to do a full tuneup w/coils cost me $200. I was told a valve adjustment was needed w/sparkplugs. I replaced sparkplugs and coils DIY. I KINDA More

by emondjl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassie Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Showcase Honda responded

We understand how frustrating and inconvenient it can be to deal with unexpected vehicle issues, especially so soon after a breakdown. It’s clear you’ve put time and effort into resolving the situation yourself, and we truly respect that initiative. We’d appreciate the opportunity to go over what happened and review the service details with you. If you’re open to it, please reach out to our Service Director, Sean Hoopes, at 602-274-3800.

June 05, 2025

Always treat me with respect even as a woman which has not happened at others in the past. More

by KMERLO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie in dealer trade!
Jun 09, 2025 -

Showcase Honda responded

Thank you for your wonderful feedback! We're proud to provide a respectful and welcoming environment for everyone. Your experience matters to us, and we’re thrilled to hear you felt valued. Looking forward to seeing you again soon!

June 04, 2025

Excelentes Servicio 100% recomendable para todos. El número 1 en Phoenix Arizona la mejor experiencia More

by JOSEARTURO_G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Showcase Honda responded

Thank you! We're thrilled to hear you had such a great experience with us. Your recommendation means a lot, and we’re proud to be your top choice in Phoenix. Looking forward to serving you again!

June 04, 2025

I am always highly satisfied with the professionalism, service and no hidden costs that Showcase consistently provides. I drive across town to get their comprehensive overview of whatever my car needs. More

by ACE111N8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amair Habhab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Showcase Honda responded

Thank you! We're thrilled to hear that you appreciate our professionalism and transparency. Your trust means a lot to us, and we’re glad you make the drive to see us. Looking forward to continuing to meet your car care needs!

June 02, 2025

Very pleasant and friendly crew. Takes that personal touch with clients. Explain everything. Answer all questions no matter how many asked. Austin is the best. More

by MISSCJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Showcase Honda responded

Thank you for your kind words! We're glad our team provided a pleasant and friendly experience with a personal touch. We'll be sure to pass along your compliments to Austin. We appreciate your business!

June 02, 2025

I was keep informed of the process and what was required and recommended and the service provided was good More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Showcase Honda responded

Thanks for the great feedback! We're thrilled to hear you felt informed throughout the process and enjoyed our service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

June 01, 2025

They had great and quality customer service and they made us feel very welcomed and cared for. More

by ABIMEL16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Showcase Honda responded

Thank you! We’re thrilled to hear you had a great experience with our customer service team. Creating a welcoming atmosphere is our priority, and your feedback means a lot to us. We look forward to seeing you again soon!

May 30, 2025

My service advisor was very helpful and did such a great job at making me feel comfortable with service being completed More

by barroncrystal25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Hernandez Diaz
Jun 04, 2025 -

Showcase Honda responded

Thanks, Barron! We're thrilled to hear that our service advisor made your experience comfortable and helpful. Your satisfaction is our priority, and we appreciate your positive feedback!

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