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Showcase Honda - Service Center

Phoenix, AZ

4.7
1,081 Reviews

1,081 Reviews of Showcase Honda - Service Center

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February 09, 2025

Good communication when there was an issue with a repair issue - keeping in touch while I waited More

by SBAKER224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Showcase Honda responded

Thanks for your fantastic review! We're glad to hear you appreciated our communication during your repair process. Keeping you informed is our priority, and we're thrilled we could meet your expectations. Your support means a lot to us!

February 08, 2025

I have always had great service at Showcase Honda. Casey has always been a great advisor. More

by GDG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Showcase Honda responded

Thanks! We're thrilled to hear you consistently enjoy excellent service at Showcase Honda. Casey truly is a fantastic advisor, and we appreciate you recognizing their hard work. Your support means a lot to us!

February 07, 2025

I have had pretty good experiences so far. I’m not sure what else I can say. More

by TORBECK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Showcase Honda responded

Thanks! We're thrilled to hear you've had good experiences with us. Your feedback is appreciated, and we look forward to continuing to provide great service. If you ever have more to share, we're all ears!

February 05, 2025

Fast, friendly, honest service department at a dealership that sells reliable vehicles at competitive prices. More

by mark40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deneen Smeraldo
Feb 06, 2025 -

Showcase Honda responded

Thanks, Mark! We’re thrilled to hear you had a great experience with our service department. Our team strives to provide fast and friendly service, and we appreciate your recognition of our commitment to quality vehicles at competitive prices. Your support means a lot to us!

February 05, 2025

over charge for an used car . .add accessories fee on top of sales price on an used car. More

by JVALENTIN96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Atul Sharma
1.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Showcase Honda responded

We understand how important transparency is when purchasing a vehicle, and we regret any frustration caused by the pricing of your used car. Our goal is always to ensure our customers feel confident in their purchase, and we would appreciate the opportunity to discuss this matter further. Please reach out to Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539.

More
February 02, 2025

Great customer service, attentive, and prompt completion of work. Honest and clear communication by service advisor More

by MCAIRO88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Showcase Honda responded

Thanks! We’re thrilled to hear you had a positive experience with our team. We pride ourselves on great customer service and clear communication, and it’s fantastic to know that resonated with you. Looking forward to serving you again soon!

January 31, 2025

Servicial, trató de ayudar y muy amable en El trató. El servicio fue rapido. Aunque a esta fecha no me han llamado para El recall. More

by marguy1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Showcase Honda responded

¡Gracias por tu fantástica reseña! Nos alegra saber que recibiste un servicio rápido y amabilidad por parte de nuestros técnicos. Tu satisfacción es nuestra máxima prioridad, ¡y agradecemos tu apoyo!

January 30, 2025

Clear communication about my vehicle needs. Received a message to confirm my approval of maintenance. Transparency is important ti build trust. The associate helping me made sure my vehicle was More

by MARIVEL380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Showcase Honda responded

Marivel, we’re thrilled to hear you had a great experience! Clear communication and transparency are key to building trust, and it's fantastic that our team met your expectations. Thank you for sharing your positive feedback! We look forward to assisting you again in the future.

January 30, 2025

Just threw me in a car and that was it; only cared about the sale More

by EDDARDEN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard York
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hoopes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ungor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Showcase Honda responded

Our goal is to make sure every customer feels heard and valued, and we understand that it’s important to feel well-guided throughout the entire process. We’d appreciate the opportunity to learn more about your experience and address your concerns. Please feel free to reach out to Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539 so we can make things right.

More
January 29, 2025

Great service! Very polite and efficient ! Would recommend to anyone. Have been using them for years. More

by neerasm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Showcase Honda responded

Thank you for your kind words! We're glad to hear you've been with us for years and appreciate our service. Your recommendation means a lot to us, and we look forward to serving you again.

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