Back

Showcase Honda - Service Center

Phoenix, AZ

4.7
1,019 Reviews

1,019 Reviews of Showcase Honda - Service Center

Sort by
June 16, 2024

, I received quick friendly service from the Honda reps I interacted with. Cassie the service rep that helped me was very helpful. More

by Jennette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

James was a very good informant on what was going to be done. Kept me updated with what was going on. Overall good service man. More

by CCELINE.SESMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

I have a terrible car. 27 times in the repair shop in 28 months. It is horrible and while the service writers want to do the best the warranty from Berkshire dealers (MPP) More

by wesrdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard York
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hoopes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel McCourt
June 16, 2024

Thank you service department for taking care of my vehicle. You are so good at it. More

by ariasalma655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Showcase Honda responded

Thank you for your kind words! We're thrilled that our service department could take care of your vehicle so well. If there's anything else we can assist you with or if you have any questions in the future, please feel free to reach out. We appreciate your trust in us and look forward to serving you again!

June 16, 2024

Thanks for the good and courteous effort to review and resolve the issue with my car. More

by kennylewisaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Ventura
Jun 17, 2024 -

Showcase Honda responded

Thank you for your feedback! We're glad to hear that our team made a good and courteous effort to review and resolve the issue with your car. Customer satisfaction is our top priority, and we're committed to ensuring your vehicle receives the best care possible. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 16, 2024

Very good service. James explained the process in much detail and how the new offering from honda and showcase are much better than before. More

by GG
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Showcase Honda responded

Thank you for your feedback! We're thrilled to hear that you had a positive experience with James at Showcase Honda. Providing detailed explanations and showcasing the improvements in Honda's offerings are key aspects of our commitment to excellent customer service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again at Showcase Honda!

June 16, 2024

The staff was absolutely amazing! Made the whole process easy and fast. I love this dealership More

by LOPEZKIMBERLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Showcase Honda responded

Thank you for your glowing review! We're delighted to hear that our staff made your experience easy and fast. Providing exceptional service and ensuring a smooth process are top priorities for us, so it's gratifying to know that we met your expectations. Your satisfaction means a lot to us, and we appreciate your kind words about our dealership. If there's anything else we can assist you with or if you have any questions in the future, please feel free to reach out. We look forward to welcoming you back for any future needs you may have. Thank you once again for choosing us!

June 16, 2024

I have been twice to this service center and been helped by Noah Ventura. I am about 40 min drive and have another dealership much close to home. It don’t mind the drive due to the excellent service provid More

by Archanajames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Ventura
Jun 17, 2024 -

Showcase Honda responded

Thank you so much for sharing your experience with us! We truly appreciate your loyalty and are delighted to hear that Noah and our team have consistently provided you with excellent service. Your willingness to make the drive despite having a closer dealership speaks volumes about the quality of care you receive here. Noah will be thrilled to hear your kind words. We look forward to serving you again in the future and continuing to provide you with the professional and efficient service you deserve. If there's anything else we can do for you, please don't hesitate to let us know. Thank you again for choosing us!

June 16, 2024

Austin is thorough, consistently kind and detailed. He is an advocate for the customer and also explains every charge on the invoice and why it's important work to have done on my vehicle. Austin is an More

by Kaia S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Showcase Honda responded

Thank you for sharing your experience! It's wonderful to hear that Austin provided you with such excellent service. We pride ourselves on having thorough and kind team members who are advocates for our customers' needs. It's great to know that Austin explained everything clearly and respectfully, ensuring you understood each aspect of the service. We truly value your feedback and your loyalty. If there's anything else we can do for you or if you have any further questions, please don't hesitate to let us know. We look forward to continuing to provide you with exceptional service in the future!

June 16, 2024

Showcase Honda's advisors are all great, but Cassie truly goes above and beyond with her customer service and professionalism. More

by akduff83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Showcase Honda responded

Thank you for your feedback! We're thrilled to hear that you had a positive experience with Cassie at Showcase Honda. Providing exceptional customer service and professionalism is our top priority, and we're glad Cassie exceeded your expectations. We'll make sure to pass along your kind words to her and the rest of our team. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We appreciate your business and look forward to serving you again in the future!

...
50
...