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Showcase Honda - Service Center

Phoenix, AZ

4.7
1,019 Reviews

1,019 Reviews of Showcase Honda - Service Center

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June 15, 2024

Great dealership, staff is always very helpful. 10/10 would recommend to anyone needing car service. More

by CALDEROCRISTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Showcase Honda responded

Thank you for your review! We're thrilled to hear that you had a great experience at our dealership and that our staff was very helpful. Your recommendation means a lot to us! If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to assisting you or anyone you recommend to us in the future!

June 15, 2024

I've always had great work done here. I appreciate that when I called yesterday James was able to get me in same day and had my repair done. Thank you. More

by GFELIX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Showcase Honda responded

Thank you for your review! We're delighted to hear that you've always had great experiences at our dealership. We understand the importance of timely service, and we're glad that James was able to accommodate you by getting you in the same day and completing your repair promptly. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to providing you with excellent service again in the future!

June 15, 2024

Amazing service they knew exactly went I needed and got it done in a timely manner More

by b.torres01254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Showcase Honda responded

Thank you for your review! We're thrilled to hear that you had an amazing service experience with us. It's great to know that our team knew exactly what you needed and completed the service in a timely manner. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to providing you with excellent service again in the future!

June 15, 2024

Took my car in and it was very quick and easy. The employees told me everything I needed to know and always kept me updated. Great experience! More

by ISABELJENS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Showcase Honda responded

Thank you for your review! We're thrilled to hear that your experience bringing in your car was quick, easy, and informative. Keeping our customers updated and informed is a priority for us, and we're glad that you had a great experience with our team. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your business and look forward to serving you again in the future!

June 15, 2024

Feel like they care mostly about maximizing profits especially from add ons rather than guaranteeing my car functioning at best More

by altomazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco Ostos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Showcase Honda responded

Thank you for taking the time to share your feedback with us. At Showcase Honda, we take customer concerns seriously, and we regret to hear about your recent experience. Our priority is always to ensure that every vehicle serviced with us not only meets but exceeds your expectations for performance and reliability. We understand your concerns regarding our approach to service recommendations and add-ons. We strive to provide transparent and informative service consultations to help you make informed decisions about your vehicle's maintenance and repairs. Your satisfaction and trust are paramount to us, and we are committed to delivering exceptional service with integrity. We would like to address your specific concerns directly and ensure that we address any issues promptly. Please feel free to contact Sean Hoopes, our Service Director, at 602-274-3800. Sean is dedicated to resolving customer concerns and ensuring that our service meets the highest standards. Once again, thank you for your feedback. We value your business and hope to have the opportunity to regain your trust in Showcase Honda.

June 15, 2024

he was attentive, friendly gave great insight into the services of my vehicle and helpful. More

by CANDYCAMILLE111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Showcase Honda responded

Thank you for your review! We're delighted to hear that our staff member was attentive, friendly, and provided great insight into the services for your vehicle. Providing helpful and informative service is important to us, and we're glad to know that we met your expectations. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

June 15, 2024

Professional and Friendly everyone treats you as a valuable customer. Would highly recommend to my friends and family More

by HARRY.MOURLAM1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Schuman
Jun 17, 2024 -

Showcase Honda responded

Thank you for your review! We're thrilled to hear that you found our team professional, friendly, and treated as a valuable customer during your visit. It's our goal to provide exceptional service to every customer, and we're glad we could meet your expectations. Your recommendation means a lot to us. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to assisting you and your loved ones in the future!

June 15, 2024

Totally professional and friendly customer service, Could not have done more for me and had my car ready ahead of time. More

by MALOUF.DEBRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Showcase Honda responded

Thank you for your review! We're delighted to hear that you experienced totally professional and friendly customer service during your recent visit. We strive to exceed expectations and ensure that your car was ready ahead of schedule. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

June 14, 2024

They were able to get my car on for service same day that I called. The whole process too less the estimated time. More

by MRDLCROWL
Recommend Dealer
Yes
Employees Worked With
Robbie
Jun 17, 2024 -

Showcase Honda responded

Thank you for your positive review! We're glad to hear that we could accommodate your service request on the same day and that the process was completed in less time than estimated. Your satisfaction is important to us, and we're pleased that we could provide efficient service for your car. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

June 14, 2024

Richard York has helped us with all three our cars for years. He thoroughly explains the issues and helps us prioritize safety issues when financial issues are present. He always treats us like his favori More

by GLlEBECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard York
Jun 17, 2024 -

Showcase Honda responded

Thank you for your wonderful feedback! We're delighted to hear that Richard York has provided you with exceptional service over the years. It's great to know that he takes the time to thoroughly explain issues and prioritize safety, especially when financial considerations are a factor. Your kind words about Richard treating you like valued customers mean a lot to us, and we appreciate your loyalty. We strive to provide personalized service to all our customers, and your positive experience with Richard reinforces our commitment to customer satisfaction. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We value your business and look forward to continuing to serve you and your cars in the future!

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