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Sierra Chevrolet of Monrovia

Monrovia, CA

4.6
1,106 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,107 reviews

April 03, 2024

Quick and efficient service department - excellent service! I’ve been taking my car there for many years. More

by SY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Apr 05, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Sincerely, The Sierra Chevrolet Team

April 01, 2024

Thank you Sierra Chevrolet! I was looking for a truck online decided to go with a Chevy Silverado. After placing an online interest on a truck. Luis from Sierra Chevrolet reache More

by catperz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis , Andy Wiesman
Apr 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for taking the time to leave us this awesome review! At Sierra Chevrolet, we take guest feedback seriously and are proud to see that you drove away happy in your new Chevy Silverado. We will share your compliments with Luis and the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, The Sierra Chevrolet Team

April 01, 2024

Very friendly and easy to work with staff. Very good communication Highly recommend this dealership. More

by eminator07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
Apr 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Sierra Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. Sincerely, The Sierra Chevrolet Team

March 31, 2024

Great, all the Staff are amazing Jeremy and Tanya. No complaints, this is my new Go to Dealership for all my Chevy needs. More

by medjim626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
Apr 02, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for taking the time to share your feedback with us, Jim! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sierra Chevrolet Team

March 31, 2024

Went for a regular first service and I was in and out within 70 minutes. More

by jaren112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of name
Apr 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the kind words, Jaren. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Sierra Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Sierra Chevrolet Team

March 31, 2024

My advisor did a great job. The only negative is the phone system. When my advisor was off I feel the service manager should have kept me in the loop of the status. It was nearl More

by tomgonzales91369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Apr 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for leaving this review, Tom. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact us so we can further discuss your visit. We look forward to speaking with you. Sincerely, The Sierra Chevrolet Team

March 30, 2024

Good service, fast work, good communication and very friendly. Overall a good dealer experience. Service advisor got me a rental More

by luis_torres195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauwn
Apr 02, 2024 -

Sierra Chevrolet of Monrovia responded

Luis, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the rental car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Sierra Chevrolet Team

March 30, 2024

All staff was very responsive and helpful in what it was that I wanted and or needed to make a satisfactory deal More

by johndelgado73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for taking time out of your day to share your experience with everyone, John. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Sierra Chevrolet Team

March 30, 2024

El servicio estuvo muy bien, un tiempo normal de espera, me gustó mucho la atención y que la persona que nos atendió hablara español eso es muy importante porque se le da la importancia a la comunidad latin More

by normaorc.1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Sierra Chevrolet of Monrovia responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Sierra Chevrolet Team

March 29, 2024

Alfonso was really good. He was helpful and assisted me with my deal. Thanks again More

by linton.carol64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Sierra Chevrolet of Monrovia responded

Hello Carol, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Alfonso was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Sierra Chevrolet Team

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