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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,226 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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721 E. Central Ave

Monrovia, CA

91016

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Showing 1,226 reviews

May 01, 2024

Marvin is always really helpful when getting my car scheduled for service and keeps me well informed during the process of the service as well. Really great service, thank you More

by Joseguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to write about your experience with us, Jose! At Sierra Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy to hear Marvin was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Have a great day! Sincerely, The Sierra Chevrolet Team

May 01, 2024

Tanya went out of her way to make sure my car was serviced, including dealing with my tire insurance…thanks so much!!! More

by KLMORRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

Sierra Chevrolet of Monrovia responded

We loved reading this review! Happy customers are our aim, and it appears Tanya really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Sincerely, The Sierra Chevrolet Team

April 30, 2024

Worked with Chris and Andy. They made everything smooth and easy. Thanks for the help guys! More

by DAVIDVARGAS0123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Parra, Andy
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May 02, 2024 -

Sierra Chevrolet of Monrovia responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Sierra Chevrolet Team

April 30, 2024

I had an appointment for an oil change. I got there 30 minutes before my appointment time and they took my car in right away. The service was quick and I was back on the road in an hour. More

by NICKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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May 02, 2024 -

Sierra Chevrolet of Monrovia responded

Nicky, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Sierra Chevrolet Team

April 30, 2024

This was the easiest and simplest of ways getting my new vehicle. They handled everything and was extremely professional More

by SONNY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Sievertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Neria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback about your experience with us. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Sierra Chevrolet Team

April 29, 2024

I purchased my Chevy Traverse from Sierra, a few years ago. I have been a loyal service customer for years since. I'm not sure what has happened to the serve department recently, but I am hesitant to retu More

by ME22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
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May 01, 2024 -

Sierra Chevrolet of Monrovia responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Sierra Chevrolet Team

April 29, 2024

The staff there are unethical, have poor customer service and are hostile. Be aware, as they will tell you what you want to hear at the beginning so that they can hook you in. Also, note that the owner of th More

by MENDEZ2R1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christhian
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May 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. Sincerely, The Sierra Chevrolet Team

April 29, 2024

Great service, you know your car is in good hands. Also! Great staff, Shawn is great and Tanya is great too as usual! More

by JADEXMORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Suchanek
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May 02, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for taking the time to write such an excellent review for Sierra Chevrolet. We strive to make sure everyone that walks through our doors feels like they are in good hands. Please don’t hesitate to reach out if you have any questions. Sincerely, The Sierra Chevrolet Team

April 28, 2024

Very professional, answered all my questions. Great service. Alfonso, thank you for all your help. More

by flor33.rs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for your outstanding review! We're very happy to hear that Alfonso was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Sierra Chevrolet Team

April 27, 2024

Fast service! And the Shuttle was offered. Great friendly customer service. I trust them with my car More

by RachelVLobos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the positive review, Rachel and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Sierra Chevrolet Team

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